Global Sales Support & Coordination Specialist

PT Crane Worldwide Logistics Indonesia; Kebayoran Baru; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Crane Worldwide Logistics Indonesia is seeking a proactive Sales Support/BDM assistant to coordinate follow-ups, prepare quotations and e-bids, and support cross-functional teams across sales, operations and finance.

The role involves liaising with overseas offices, managing customer data, and assisting in KPI and reporting activities to drive growth in a dynamic logistics environment.

Responsibilities

• Providing support to Sales Team by coordinating and assisting in follow-up requests and quotations
• Preparing and submitting quotations for customers and overseas
• Preparing and submitting e-bids via system
• Organizes and maintains sales literature
• Procure rate from overseas, airlines, carriers, co-loader, trucking, customs
• Act as point of contact to potential customers as directed by Sales Team and Superior or through contact with Crane network of offices and agents
• Coordinates the sales effort internally with overseas offices, operations, customer service and finance department
• Monitor new opportunities within the market from media & press releases
• Assist BDM in planning office visits with customers and manage client database on shared drive, including customer profiles, account activities, SOPs, customer setup documents and proposals
• Research company data to track target account progress and/or growth on a scheduled basis and report to management
• Work with sales, clients, and operations to implement processes and pricing to effectively transition new business from the close of sale to operations.
• Work with clients and Sales Team to establish KPI’s, reports and customer web tools tailored to the client needs.
• Follow up clients, sales and operations to ensure that implementation is successful
• Implement the Quality objectives for Commercial Department
• Help maintain implementation on Health, Safety and Environment objectives on daily business

Job description

PT Crane Worldwide Logistics Indonesia is seeking a proactive Sales Support/BDM assistant to coordinate follow-ups, prepare quotations and e-bids, and support cross-functional teams across sales, operations and finance.

The role involves liaising with overseas offices, managing customer data, and assisting in KPI and reporting activities to drive growth in a dynamic logistics environment.