Sales Support, Officer (Project Based)

Privy; Jakarta Selatan; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Privy in Jakarta is seeking a detail-oriented order administrator to support our sales operations. You will process sales orders, verify pricing, product and PO details, and collaborate with cross-functional teams to ensure accuracy.

The ideal candidate holds a Bachelor’s degree in business or related field, with experience in ERP/CRM systems (NetSuite and HubSpot preferred), strong Excel skills, and English proficiency. This is a project-based contract role with potential for renewal.

Qualifications

• Requires a bachelor’s degree in business or related field.
• Experience in sales order processing or order administration is required.
• Familiar with ERP and CRM systems and data management.
• Proficient in Excel/Google Sheets for data analysis.

Responsibilities

• Process sales orders and ensure accurate customer, pricing, product, and PO details.
• Resolve order issues and coordinate amendments, cancellations, and re-issues with relevant teams.
• Handle end-to-end vendor registration and e-procurement submissions.
• Prepare administrative documents for tenders/RFPs and client requests.
• Maintain CRM and ERP records and perform regular data checks.
• Prepare weekly reports on order and document processing.

Skills

Sales order processing experience

Order administration

Attention to detail

Strong communication and collaboration

English language proficiency

Education

Bachelor’s degree in Business Administration, Management, Accounting, Economics, or related field

Tools

ERP systems (NetSuite)

CRM systems (HubSpot)

Excel/Google Sheets (VLOOKUP/INDEX-MATCH, Pivot Tables)

Job description

• Bachelor’s degree in Business Administration, Management, Accounting, Economics, or related field.
• Experience in sales order processing, order administration, or similar roles.
• Familiar with ERP systems (NetSuite preferred) and CRM systems (HubSpot preferred).
• Proficient in Excel/Google Sheets, including VLOOKUP/INDEX-MATCH and Pivot Tables.
• Familiar with Indonesian corporate legal documents (NIB, NPWP, SK Kemenkumham, etc.).
• Experience with vendor registration, e-procurement, or tender/RFP documentation is a plus.
• Good attention to detail, time management, and problem-solving skills.
• Strong communication and collaboration skills.
• Good command of English, written and spoken.
• Willing to work on a project-based contract.

Job Description;

• Process sales orders and ensure customer, pricing, product, and PO details are accurate.
• Resolve order issues and coordinate amendments, cancellations, and re-issues with relevant teams.
• Handle end-to-end vendor registration and e-procurement submissions.
• Prepare administrative documents for tenders/RFPs and client requests.
• Maintain accurate CRM and ERP customer/order records and perform regular data checks.
• Prepare weekly reports on order and document processing.