Sales Support Administrator (English Speaker)

PT. Shantui Equipment Indonesia; Jakarta Utara; Vor Ort; IDR 66.960.000 - 100.440.000; Vollzeit

Zusammenfassung

PT. Shantui Equipment Indonesia is seeking a Sales Support Administrator to assist the Spare Parts Sales team with daily sales and administrative activities in Jakarta.

You will follow up on customer inquiries, quotations, orders, and delivery status, and maintain records of customer information, quotations, orders, and sales activities. The ideal candidate will have a Bachelor's degree in a business-related field, strong English skills, excellent communication, and proficiency in Microsoft

Qualifikationen

• Bachelor's degree in a related field (Business/Admin/Marketing).
• Experience in Sales Support, Sales Admin, or Customer Service is a plus.
• Strong communication and interpersonal skills.
• Good English, both written and spoken.
• Proficient in Microsoft Excel and MS Office.
• Detail-oriented, organized, proactive, and responsible.
• Able to work independently and in a team.
• Willing to learn in a fast-paced environment.

Aufgaben

• Assist Spare Parts Sales team with daily sales and administrative tasks.
• Follow up on customer inquiries, quotations, orders, and delivery status.
• Maintain accurate records of customer information, quotations, orders, and sales activities.
• Provide customers with updates on order status, product availability, and delivery schedules.
• Support sales team to maintain relationships with existing customers.
• Assist in handling customer complaints and follow up on issues related to orders and deliveries.
• Perform other sales support and administrative duties as assigned.

Kenntnisse

Customer service

Interpersonal skills

Communication

English proficiency

Teamwork

Ausbildung

Bachelor's degree in Business Administration/related field

Tools

Microsoft Excel

Microsoft Office

Jobbeschreibung

Assist the Spare Parts Sales team with daily sales and administrative activities, including follow-up on customer inquiries, quotations, orders, and delivery status.

Key responsibilities

Follow up on customer inquiries, quotations, orders, and delivery status

Maintain accurate records of customer information, quotations, orders, and sales activities

Provide customers with updates regarding order status, product availability, and delivery schedules

Support the sales team in maintaining good relationships with existing customers

Assist in handling customer complaints and follow up on issues related to orders and deliveries

Perform other sales support and administrative duties as assigned

About you

Bachelor's degree (S1) in Business Administration, Management, Marketing, or a related field

Previous experience in Sales Support, Sales Administration, Customer Service, or a related position is a plus

Good communication and interpersonal skills

Good command of English, both written and spoken

Proficient in Microsoft Office, especially Microsoft Excel

Detail-oriented, organized, proactive, and responsible

Good follow-up and coordination skills

Able to work independently and as part of a team

Willing to learn and able to work in a fast-paced environment

Placement : PIK, Jakarta Utara.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• How many years' experience do you have as a Sales Support Administrator?
• Kualifikasi mana yang kamu miliki?
• Apakah kamu pernah menyelesaikan sertifikasi kemahiran bahasa Inggris?
• Apa level sertifikasi Hanyu Shuiping Kaoshi (HSK) yang telah kamu selesaikan?

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