Sales Support

PT ARENA AGRO ANDALAN; Jakarta Pusat; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Arena Agro Andalan (AAA) is seeking a motivated professional to join our team in Jakarta. The role focuses on customer complaint handling, quality management, order and delivery coordination, and maintaining strong customer relationships within a fast-moving food ingredients business.

You will support sales administration, coordinate internal services, and help ensure accurate data, timely responses, and smooth operations across production and logistics.

Qualifications

• Bachelor’s degree in Business Administration, Management, Supply Chain, Food Science or a related field.
• Experience in sales support, customer service, sales administration, or manufacturing operations is preferred.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and coordination skills.
• Proficiency in Microsoft Excel and other office applications.
• Detail-oriented, proactive, responsive, and customer-focused.

Responsibilities

• Customer Complaint & Quality Management
• Order & Delivery Coordination
• Customer Relationship Management
• Internal Coordination & Administrative Support

Skills

Sales support

Customer service

Sales administration

Manufacturing operations

Analytical skills

Organizational skills

Problem solving

Communication

Education

Bachelor's degree in relevant field

Tools

Microsoft Excel

Job description

1. Customer Complaint & Quality Management

3. Order & Delivery Coordination

4. Customer Relationship Management

5. Internal Coordination & Administrative Support

Key Qualifications

Bachelor’s degree in Business Administration, Management, Supply Chain, Food Science or a related field.

Experience in sales support, customer service, sales administration, or manufacturing operations is preferred.

Strong analytical, organizational, and problem-solving skills.

Excellent communication and coordination skills.

Proficiency in Microsoft Excel and other office applications.

Detail-oriented, proactive, responsive, and customer-focused.

Arena Agro Andalan (AAA) is a food ingredients producer, which specializes in manufacturing high quality tapioca, sago and corn starch. We turn these basic foodstuffs into starch and other derivatives, that has various applications in the food processing and industrial uses.

Founded in 2010, AAA is currently operating a fully-automated starch factory in West Kalimantan. Our second and more advanced factory in Central Java has been commencing its production since 2013. In addition to producing starch, AAA also generating other derivative by-products that include germ meal, fibre feed, and gluten feed meal.

Arena Agro Andalan (AAA) is a food ingredients producer, which specializes in manufacturing high quality tapioca, sago and corn starch. We turn these basic foodstuffs into starch and other derivatives, that has various applications in the food processing and industrial uses.

Founded in 2010, AAA is currently operating a fully-automated starch factory in West Kalimantan. Our second and more advanced factory in Central Java has been commencing its production since 2013. In addition to producing starch, AAA also generating other derivative by-products that include germ meal, fibre feed, and gluten feed meal.