Sales Representative – Pharmaceutical Machinery

PT MELCHERS MELINDO INDONESIA; Pluit; On-site; IDR 360,000,000 - 540,000,000; Full time

Job summary

PT Melchers Melindo Indonesia is seeking a proactive and technically minded Sales Representative to join our Pharmaceutical Division. You will develop new business opportunities, manage customer relationships, and represent international machinery principals in the pharmaceutical manufacturing industry.

The role requires regular customer visits, product presentations to procurement and plant managers, and close collaboration with internal teams to ensure projects are delivered on time and to

Qualifications

• Bachelor's degree in a technical field as listed in the job description.
• Minimum 3 years of B2B sales experience in industrial machinery or similar technical products.
• Excellent spoken and written English is mandatory.

Responsibilities

• Develop new business opportunities and maintain strong relationships with existing customers within pharmaceutical manufacturing industry.
• Conduct regular customer visits to identify production requirements, upcoming investments, and potential projects.
• Manage assigned customers and projects throughout the full sales cycle, from initial inquiry and quotation to PO, delivery, installation/commissioning, and commercial completion.
• Prepare quotations, commercial proposals, presentations, sales forecasts, and other required documentation.
• Understand customer requirements and recommend suitable machinery, equipment, and technical solutions.
• Conduct product and technical presentations to Procurement, Engineering, Production Managers, Plant Managers/Directors, and other relevant stakeholders.
• Coordinate closely with international principals regarding technical specifications, quotations, project requirements, delivery schedules, and commercial matters.
• Work closely with internal teams, including administration, logistics, finance, and technical service, to ensure projects and customer commitments are properly managed.
• Maintain accurate, factual, and timely sales and project reporting, including regular updates in CRM and internal reporting tools.
• Proactively identify potential commercial, technical, delivery, or customer-related issues.
• Travel to customer factories and project locations across Indonesia as required.

Skills

B2B sales

English proficiency

Presentations

CRM experience

Communication skills

Education

Bachelor's Degree (S1)

Tools

CRM software

Job description

Sales Representative – Pharmaceutical Machinery

PT Melchers Melindo Indonesia is looking for a proactive and technically minded Sales Representative to join our Pharmaceutical Division.

The successful candidate will be responsible for developing business opportunities, managing customer relationships, and representing international machinery principals in the pharmaceutical manufacturing industry.

Key Responsibilities

Develop new business opportunities and maintain strong relationships with existing customers within pharmaceutical manufacturing industry.

Conduct regular customer visits to identify production requirements, upcoming investments, and potential projects.

Manage assigned customers and projects throughout the full sales cycle, from initial inquiry and quotation to PO, delivery, installation/commissioning, and commercial completion.

Prepare quotations, commercial proposals, presentations, sales forecasts, and other required documentation.

Understand customer requirements and recommend suitable machinery, equipment, and technical solutions.

Conduct product and technical presentations to Procurement, Engineering, Production Managers, Plant Managers/Directors, and other relevant stakeholders.

Coordinate closely with international principals regarding technical specifications, quotations, project requirements, delivery schedules, and commercial matters.

Work closely with internal teams, including administration, logistics, finance, and technical service, to ensure projects and customer commitments are properly managed.

Maintain consistent and timely follow-up on inquiries, quotations, ongoing projects, deliveries, and other outstanding matters.

Maintain accurate, factual, and timely sales and project reporting, including regular updates in CRM and internal reporting tools.

Proactively identify potential commercial, technical, delivery, or customer-related issues.

Handle customer inquiries, requests, and complaints professionally and responsively.

Achieve agreed sales targets and maintain a healthy sales pipeline.

Monitor market developments, competitor activities, and potential opportunities.

Participate in exhibitions, customer meetings, product training, and other business development activities.

Travel to customer factories and project locations across Indonesia as required.

Qualifications

Minimum Bachelor's Degree (S1), preferably in Mechanical Engineering, Electrical Engineering, Chemical Engineering, Pharmacy, Biotechnology, Industrial Engineering, or another relevant technical field.

Minimum 3 years of B2B sales experience, preferably involving industrial machinery, pharmaceutical/F&B equipment, laboratory equipment, or other technical products.

Outstanding fresh graduates with strong communication skills, technical aptitude, and relevant academic backgrounds are welcome to apply.

Basic understanding of pharmaceutical manufacturing processes and industry regulations such as GMP/CPOB is a strong advantage.

Able to understand technical specifications and/or read basic technical drawings related to industrial machinery.

Strong presentation skills with the ability to explain technical products and solutions to both technical and managerial audiences.

Proficient in Microsoft Office; experience with CRM or other sales reporting tools is an advantage.

Excellent spoken and written English is mandatory, as this position requires regular communication with international principals.

Willing to travel for customer visits, factory meetings, exhibitions, training, and business trips.

Strong sense of ownership and accountability

High integrity, reliability, and attention to detail

Disciplined and consistent in follow-up

Proactive in identifying problems and escalating issues when necessary

Target-oriented, resilient, persistent, and self-driven

Strong communication, negotiation, and relationship-building skills

Well-organized and able to manage multiple customers and projects simultaneously

Able to work independently with minimal supervision while maintaining strong internal teamwork

Existing professional network within the pharmaceutical or manufacturing industry is an advantage