Sales Operations Intern — Data, CRM & Process Optimization

JD.com Inc.; Jakarta Pusat; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

JD.com in Jakarta is inviting you to join the JD Young Internship Program, designed to give early‑career talent hands‑on exposure to real projects, real responsibilities, and real growth within a global e‑commerce and logistics network. You’ll work with experienced teams, learn across sales, data analytics, and customer management, and grow in a fast‑paced, supportive environment.

Over 3–6 months, you’ll build practical skills, contribute to customer relationships, and gain insight into how a

Responsibilities

• Sales process support: assist the sales team with contract signing, billing binding, and customer account maintenance.
• Data analysis and monitoring: integrate sales data, build business dashboards, identify risks, and provide optimization recommendations.
• Customer relationship management: manage full lifecycle of customers, drive renewals, retention, and activity.
• Process optimization and training: develop SOPs, train the sales team, and reduce issues.
• Risk management and compliance: monitor sales risks and promote compliance to protect company interests.

Job description

JD.com in Jakarta is inviting you to join the JD Young Internship Program, designed to give early‑career talent hands‑on exposure to real projects, real responsibilities, and real growth within a global e‑commerce and logistics network. You’ll work with experienced teams, learn across sales, data analytics, and customer management, and grow in a fast‑paced, supportive environment.

Over 3–6 months, you’ll build practical skills, contribute to customer relationships, and gain insight into how a