Sales Support Intern

JD.com Inc.; Jakarta Pusat; On-site; IDR 16,740,000 - 33,480,000; Part time

Benefits offered by this job

Competitive compensation

Global exposure

Career development

Job summary

JD.com invites students and early‑career talent to join the JD Young internship program in Jakarta. Over 3–6 months, you’ll work on real projects, gain hands‑on experience, and learn from seasoned colleagues across our global network.

You’ll participate in projects like process optimization, bid documentation, conference design, data governance, and cross‑functional collaboration, with mentors guiding your growth and opportunities to secure a permanent role in logistics and tech.

Qualifications

• 1. Experience with process optimization and SOP development.
• 2. Experience creating compliant bid documents with attention to detail.
• 3. Ability to design professional presentations.
• 4. Knowledge of data governance and reporting practices.
• 5. Collaboration across tech/finance/other teams.

Responsibilities

• Support 3–6 month JD Young Internship projects in operations and logistics.
• Contribute to process improvements and standard operating procedures.
• Assist in preparing bid documents and client presentations.
• Help manage data quality and reporting templates.
• Collaborate with cross-functional teams to streamline workflows.

Skills

Process optimization

Bid documentation

Presentation design

Data governance

Cross-functional collaboration

Tools

PowerPoint

Excel

Job description

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference. Our Global Reach JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one. Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands‑on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people‑first culture that champions continuous learning, you’ll have everything you need to thrive and kick‑start your career.

About Your Program

You’ll be joining the JD Young (JDY) Internship Program, designed to give early‑career talent hands‑on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.

• 1. Process Optimization Management: Streamline sales workflows by identifying inefficiencies and designing improvement initiatives. Develop standardized SOPs to enhance departmental efficiency by 15-20%.
• 2. Bid Documentation Excellence: Compile technical and commercial data to craft compliant, comprehensive bid documents. Maintain a >90% bid success rate through meticulous formatting and content accuracy.
• 3. Conference Support Design professional PPT presentations and provide end‑to‑end conference support. Ensure materials score ≥4.5/5 in professionalism through rigorous quality control.
• 4. Data Governance & Reporting: Manage sales data lifecycle (entry, cleansing, analysis) and develop standardized reporting templates. Maintain >99.8% data accuracy to support decision‑making.
• 5. Cross‑Functional Collaboration: Facilitate cross‑departmental workflows with tech/finance teams to streamline document exchange. Reduce average request resolution time to less than 2 business days via process standardization.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

JD YOUNG - Internship Programme

JD Young Internship gives students and early‑career talent the chance to spend three or six months working on real projects, building practical skills and learning from experienced colleagues.

JD STAR - Specialist Development Programme

JD Star gives recent graduates a high‑impact start to their careers. Many participants join us on a permanent contract from day one, with structured development and opportunities to grow.

JD VANGUARD - Logistics Future Leaders Programme

JD Vanguard is our frontline leadership programme for graduates ready to build a career in supply chain and logistics. With permanent roles, competitive rewards and hands‑on development, you'll gain the skills and experience to lead the future of JINGDONG Logistics as we continue to grow around the world.

Why JD.com?

Whether you’re looking for an internship or your first graduate role, there’s a place for you at JD.com. From e-commerce and supply chain to AI, technology, HR and beyond, you’ll have the opportunity to learn, grow and make a real impact from day one. Together, we’re delivering joy through innovation, collaboration and the work we do every day. Join us and help shape what’s next while building a career that’s just getting started.