Sales & Operation Support Executive

Johnson Controls; Jakarta Timur; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Johnson Controls in Indonesia invites an experienced Administrative Specialist to support the Refrigeration Service team with day-to-day operations and cross-regional coordination. You will be the anchor for admin tasks, ensuring smooth information flow between local offices and regional service teams.

The role emphasizes scheduling, parts-delivery tracking, and accurate reporting of manpower hours, requiring strong English communication, organizational skills, and the ability to work

Qualifications

• Diploma or Bachelor's degree in Business Administration, Office Management, or related field.
• Minimum 2 years of administrative, coordination, or service support experience.
• Strong organizational and time management skills with the ability to manage multiple tasks.
• Experience in scheduling, coordinating service activities, and tracking deliverables.
• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Strong follow-up and coordination skills to monitor delivery schedules and service activities.
• Excellent verbal and written communication skills in English.
• Self-motivated, detail-oriented, and able to work independently.
• Team player with a customer-focused mindset and willingness to support local and regional stakeholders.

Responsibilities

• Provide comprehensive administrative support to the Refrigeration Service team, ensuring smooth day-to-day operations.
• Coordinate and maintain schedules for all service-related activities across both local and regional operations to ensure timely execution and resource alignment.
• Monitor and follow up on the delivery status of ordered parts, proactively communicating updates and resolving potential delays.
• Track and consolidate weekly manpower hours, ensuring accurate reporting and timely submission to the Singapore office.
• Support operational planning and documentation to facilitate effective service delivery and cross-functional collaboration.

Skills

Strong organizational and time

Follow-up & coordination

English communication

Independent work

Team player

Education

Diploma/Bachelor degree in Business Admin or Office Mgmt

Tools

Microsoft Office

Excel

Word

Outlook

Job description

What You Will Do

To ensure a good flow as well as systematic in the department’s day-to-day work. To be the link that ensures good and solid connection with the regional offices on the admin side as well as to the common service Admin group. Will be the anchor in the ad hoc admin tasks.

How You Will Do It

• Provide comprehensive administrative support to the Refrigeration Service team, ensuring smooth day-to-day operations.
• Coordinate and maintain schedules for all service-related activities across both local and regional operations to ensure timely execution and resource alignment.
• Monitor and follow up on the delivery status of ordered parts, proactively communicating updates and resolving potential delays.
• Track and consolidate weekly manpower hours, ensuring accurate reporting and timely submission to the Singapore office.
• Support operational planning and documentation to facilitate effective service delivery and cross-functional collaboration.

What We Look For

• Diploma or Bachelor's degree in Business Administration, Office Management, or a related field.
• Minimum 2 years of administrative, coordination, or service support experience.
• Strong organizational and time management skills with the ability to manage multiple tasks simultaneously.
• Experience in scheduling, coordinating service activities, and tracking operational deliverables.
• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Strong follow‑up and coordination skills to monitor delivery schedules and service activities.
• Ability to prepare accurate reports and maintain data integrity, including manpower tracking and reporting.
• Excellent verbal and written communication skills in English.
• Self‑motivated, detail‑oriented, and able to work independently with minimal supervision.
• Team player with a customer‑focused mindset and a willingness to support both local and regional stakeholders.