Sales Manager: Growth, Ops & Team Leadership (Jakarta)

Udesk_Indonesia; Jakarta Pusat; Presencial; IDR 240.000.000 - 420.000.000; Jornada completa

Descripción de la vacante

Udesk Indonesia is seeking a full-time Sales professional to drive revenue, prospect new business, and manage client engagement from our Jakarta office at Menara Rajawali. The role offers a path from Sales Executive to Sales Director depending on experience and qualifications.

The position entails managing sales operations, leading the team, and coordinating with marketing, product, and support to meet targets while ensuring top-tier client satisfaction.

Formación

• Proficiency in Sales, Sales Operations, and Business Development.
• Experience with Telecom Operators, Banking, Insurance, Retail, etc., and team leadership preferred for higher levels.
• Fluency in English and Bahasa Indonesia; Mandarin a plus.
• Bachelor’s degree or higher, STEM preferred, other disciplines also considered.
• Must be Indonesian national or hold permanent residency.

Responsabilidades

• Manage and execute sales operations to drive revenue growth.
• Develop new business opportunities through prospecting, networking, and market analysis.
• Handle customer service inquiries and ensure high levels of client satisfaction.
• Lead and mentor the sales team (Sales Manager level).
• Monitor tenders and procurement information from clients, government entities, and other sources, and follow up on potential opportunities.
• Implement and monitor sales strategies, including setting targets and tracking performance metrics.
• Maintain and build strong customer relationships through regular follow-ups, meetings, and personalized solutions.
• Collaborate with other departments (e.g., marketing, product, and support) to enhance overall service delivery and address client needs.
• Contribute to achieving sales targets by generating leads, closing deals, and reporting on progress.
• Conduct daily cold calls and cold emails to identify and engage potential clients.
• Track and follow up on tenders, procurement announcements, and related information from clients and government sources.
• For higher levels (e.g., Sales Manager): Oversee team activities, conduct performance reviews, and provide training.

Conocimientos

Sales

Sales Operations

Business Development

Team Leadership

English

Bahasa Indonesia

Problem-Solving

Communication

Educación

Bachelor's degree

Descripción del empleo

Udesk Indonesia is seeking a full-time Sales professional to drive revenue, prospect new business, and manage client engagement from our Jakarta office at Menara Rajawali. The role offers a path from Sales Executive to Sales Director depending on experience and qualifications.

The position entails managing sales operations, leading the team, and coordinating with marketing, product, and support to meet targets while ensuring top-tier client satisfaction.