Sales Manager - Freight Forwarding

ATLANTIC CONTAINER LINE GROUP; Batam; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

ACL Group in Batam–Singapore–Johor triangle is seeking a driven Sales Manager to develop and grow our freight forwarding business. This hands-on hunting role requires initiative, strong customer engagement, and a results-oriented mindset.

You will secure free hand business across sea freight, air freight, customs clearance, and trucking, build a regional sales pipeline, travel to Singapore and Johor, and collaborate with operations to ensure smooth onboarding and service delivery.

Qualifications

• Proven sales experience in freight forwarding, logistics, or shipping.
• Knowledge of FCL/LCL and cross-border logistics is preferred.
• Hunter mentality with ability to work independently.

Responsibilities

• Sell free hand business in sea freight, air freight, customs clearance, and trucking services, covering both FCL and LCL shipments.
• Develop and grow international freight forwarding business as well as regional cross-border business among Batam, Singapore, and Johor.
• Take initiative to proactively reach out to new and existing customers to promote the full range of ACL Group solutions.
• Build, manage, and maintain a healthy sales pipeline of prospects and opportunities.
• Achieve and exceed sales targets set by management.
• Conduct regular customer visits, sales calls, and presentations across the coverage area, travelling to Singapore and Johor as required.
• Prepare quotations, follow up on enquiries, and negotiate rates and terms with customers in coordination with internal teams.
• Work closely with operations, customer service, and pricing teams to ensure smooth onboarding and service delivery for secured accounts.
• Monitor market trends, competitor activities, and customer needs; provide feedback and sales reports to management.
• Maintain accurate records of sales activities, pipeline status, and customer information.

Skills

Proven sales experience

Freight forwarding knowledge

Cross-border sales

English proficiency

Indonesian/Mandarin advantage

Travel willingness

Job description

ACL Group (Since 1999) is seeking a driven and self-motivated Sales Manager to develop and grow our freight forwarding business across the Batam–Singapore–Johor triangle. The successful candidate will be responsible for securing free hand business across our full suite of logistics services and for developing regional cross-border business among the three locations. This is a hands-on hunting role that requires initiative, strong customer engagement, and a results-oriented mindset.

Key Responsibilities

Sell free hand business in sea freight, air freight, customs clearance, and trucking services, covering both FCL and LCL shipments.

Develop and grow international freight forwarding business as well as regional cross-border business among Batam, Singapore, and Johor.

Take initiative to proactively reach out to new and existing customers to promote the full range of ACL Group solutions.

Build, manage, and maintain a healthy sales pipeline of prospects and opportunities.

Achieve and exceed sales targets set by management.

Conduct regular customer visits, sales calls, and presentations across the coverage area, travelling to Singapore and Johor as required.

Prepare quotations, follow up on enquiries, and negotiate rates and terms with customers in coordination with internal teams.

Work closely with operations, customer service, and pricing teams to ensure smooth onboarding and service delivery for secured accounts.

Monitor market trends, competitor activities, and customer needs; provide feedback and sales reports to management.

Maintain accurate records of sales activities, pipeline status, and customer information.

Requirements

Proven sales experience in freight forwarding, logistics, or shipping, preferably with exposure to sea freight, air freight, customs, and trucking.

Strong knowledge of FCL and LCL shipment processes and cross-border logistics within the Batam–Singapore–Johor region is an advantage.

Self-starter with a hunter mentality, able to work independently and take initiative in developing new business.

Strong communication, negotiation, and relationship-building skills.

Willing and able to travel regularly to Singapore and Johor, Malaysia.

Proficiency in English; Bahasa Indonesia and/or Mandarin an advantage for regional customer engagement.

Based in or willing to relocate to Batam, Indonesia.

Remuneration

Competitive base salary commensurate with experience.

Attractive incentive scheme tied to sales performance (details to be discussed during the interview process).

Travel expenses for business trips to Singapore and Johor covered by the company.