Sales Manager, FM

Barry Callebaut Group; Jakarta Pusat; Hybrid; IDR 300,000,000 - 450,000,000; Full time

Job summary

Barry Callebaut Group seeks a Sales Manager FM to drive sales volumes and profitability for the FM NCA Chocolate Indonesia. You will hunt for new customers, grow existing accounts, and coordinate cross-functionally with PD, Finance, Customer Service and Supply Chain to ensure seamless operations.

Ideal candidates have 5+ years of B2B sales in the food industry, with confectionery experience, and strong English skills. Mandarin is a plus for regional collaboration and market insights.

Qualifications

• Minimum 5 years of B2B sales experience in the food industry, preferably confectionery, ice cream and biscuits.
• Strong track record in hunting and growing sales and building long-term customer relationships.
• Good understanding of industry trends and Indonesian food market updates.

Responsibilities

• Develop new customers, new products, and expand into new markets to maximize sales volumes and profitability.
• Collaborate with Customer Service to ensure timely delivery and proactive receivables follow-up; maintain client relationships.
• Coordinate with Marketing and Product Development on new products and customer specifications.
• Provide timely and accurate reports to commercial teams and implement corrective actions when needed.
• Translate regional sales strategies into local plans and lead execution to strengthen market presence.

Skills

B2B sales

Food industry

Confectionery market

English

Mandarin (nice to have)

Education

Bachelor’s degree in science/food technology

Tools

CRM

Job description

The Sales Manager FM shall be responsible to deliver sales volumes and profitability for the assigned area/ group of customers through hunting and building new customer base, managing and growing sales to existing customers and driving customer relationships and satisfaction. The position is responsible to run the day-to-day sales operation for FM NCA Chocolate Indonesia, working internally with various stakeholders such as PD, Finance, Customer Service, Supply Chain, etc.

Responsibilities:

• Develop new customers, new products, and expand into new markets; maximize sales volumes, sales margins, and customer profitability (Chocolate)
• Collaborate with the Customer Service team to ensure timely delivery of goods and proactive follow-up on accounts receivable. Maintain strong relationships with key clients to support long-term business growth.
• Coordinating with Marketing and Product Development about new products, competitor’s new products, customer specification request, etc
• Ensure timely and accurate reports of the business activities, as well as follow-up and taking corrective action, with commercial teams within the area of responsibility
• Translate regional sales strategies into actionable local plans. Lead the implementation of these strategies to achieve commercial objectives and strengthen market presence.
• Actively promote and sell cocoa and its derivatives, ensuring comprehensive coverage of the product portfolio.
• Prepare and convey a compelling and well-structured sales proposals and presentations tailored to customer needs and aligned with company objectives.

About You:

• Experienced in B2B sales for minimum 5 years
• B2B sales experience in the Food Industry, especially for the confectionery, ice cream, and biscuit snacks
• Good understanding of the Food Industry trends and market updates in the Indonesian food industry.
• Demonstrated track record of hunting and growing sales
• Excellent project management skills
• Good commercial acumen and understanding of basic business finance
• Bachelor’s degree in science background, food technology preferred
• Proficient in English, both written and verbal
• Understanding and good communication in Mandarin is a plus

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.

#oneBC - Diverse People, Sustainable Growth.