Sales Admin - BSD Tangerang

JIKA Chocolat; Tangerang Selatan; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

JIKA CHOCOLAT is seeking a reliable Sales Admin to support the sales team with daily order processing, quotations, invoicing, and documentation.

You will coordinate between customers, sales, production, warehouse, and finance, maintain databases, and prepare regular sales reports from BSD, Tangerang. The role offers exposure to B2B, hospitality and international accounts in a growing Indonesian premium chocolate brand.

Qualifications

• 2+ years in sales administration or similar role.
• Bachelor's degree in Business, Management, Administration, Marketing or related field.
• Proficient with Excel/Sheets and data entry.

Responsibilities

• Handle and process customer orders accurately and efficiently.
• Prepare quotations, sales orders, invoices, delivery documents, and other sales administration.
• Maintain and update customer and sales databases.
• Follow up on customer orders, payments, deliveries, and outstanding documents.
• Coordinate with Sales, Production, Warehouse, and Finance teams to ensure orders are processed smoothly.
• Monitor stock availability and communicate product availability to the sales team.
• Prepare regular sales reports and summaries.
• Maintain organized records of customer communications and transactions.
• Support the sales team with administrative tasks and customer requests.
• Assist with B2B, hotel, restaurant, café, retail, and corporate accounts.

Skills

Sales admin

Customer service

Excel/Sheets

Organizational skills

Multitasking

Communication skills

Team collaboration

Independent working

Education

Bachelor's degree

Tools

Microsoft Excel

Google Sheets

Job description

The Sales Admin will support the sales team in managing daily sales activities, customer orders, documentation, and coordination between customers, sales, production, warehouse, and finance.

Key responsibilities

• Handle and process customer orders accurately and efficiently.


• Prepare quotations, sales orders, invoices, delivery documents, and other sales administration.


• Maintain and update customer and sales databases.


• Follow up on customer orders, payments, deliveries, and outstanding documents.


• Coordinate with the Sales, Production, Warehouse, and Finance teams to ensure orders are processed smoothly.


• Monitor stock availability and communicate product availability to the sales team.


• Prepare regular sales reports and summaries.


• Maintain organized records of customer communications and transactions.


• Support the sales team with administrative tasks and customer requests.


• Assist with B2B, hotel, restaurant, café, retail, and corporate accounts.

About you

• Minimum 2 years of experience in Sales Administration, Sales Support, Customer Service, or a similar position.


• S1, preferably in Business, Management, Administration, Marketing, or a related field.


• Good knowledge of Microsoft Excel / Google Sheets.


• Strong administrative and organizational skills.


• Accurate and detail-oriented, especially when handling orders, prices, and invoices.


• Good communication and interpersonal skills.


• Able to communicate professionally with customers and internal teams.


• Able to work independently as well as part of a team.


• Good follow-up skills and able to manage multiple tasks simultaneously.


• Proactive, responsible, and willing to learn.


• Full-time position based in BSD, Tangerang.


• Opportunity to work with a growing Indonesian premium chocolate brand.


• Opportunity to develop experience in B2B sales, FMCG, hospitality, and international business.


• Dynamic and entrepreneurial working environment.


• Opportunity for career development as the company grows.

About us

JIKA CHOCOLAT is an Indonesian bean-to-bar chocolate company producing premium chocolate from Indonesian cocoa origins. We work directly with the Indonesian cocoa sector to create high-quality chocolate while developing greater value for cocoa producers.

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