Sales Manager

smithsgroup2; Balikpapan; On-site; IDR 700,000,000 - 1,200,000,000; Full time

Job summary

John Crane, part of Smiths Group, is seeking a Sales Manager East Indonesia based in Balikpapan to drive growth, expand market presence, and secure new business opportunities across key accounts. You will lead territorial plans, manage strategic accounts, negotiate contracts, and collaborate with engineering and service teams to ensure on-time project delivery and customer satisfaction.

The role requires at least 9 years of experience in a similar capacity, a Mechanical Engineering degree, and

Qualifications

• Minimum 9 years of experience in a similar capacity.
• Experience in people management.
• Diploma/Bachelor’s degree in Mechanical Engineering.
• Sound knowledge of rotating and process equipment, including mechanical seals.

Responsibilities

• Develop and execute territory growth plans to achieve sales targets.
• Identify and secure new business opportunities across East Indonesia.
• Build and maintain relationships with customers, distributors, EPCs, and end users.
• Lead commercial negotiations and support contract execution.
• Maintain accurate sales pipeline and CRM updates.

Skills

English communication

Education

Mechanical Engineering degree

Tools

Rotating equipment

Mechanical seals

Job description

Sales Manager East Indonesia

Location: Balikpapan, East Kalimantan, id

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

Purpose of Role

Drive business growth in East Indonesia by identifying and securing new opportunities, strengthening customer relationships, and expanding John Crane’s market presence in line with the company’s strategic objectives; promote John Crane’s products and services; and deliver long-term value through effective account management, customer engagement, and territory development.

Key Activities

• Develop and execute territory growth plans to achieve sales revenue and profitability targets.
• Identify, pursue, and secure new business opportunities across key industries and accounts in East Indonesia.
• Build and maintain strong relationships with customers, distributors, EPCs, end users, and other key stakeholders.
• Promote John Crane's products, services, and reliability solutions to increase market share and customer value.
• Manage strategic accounts and develop account plans to drive sustainable business growth.
• Lead commercial negotiations, prepare proposals, and support contract execution.
• Monitor market trends, competitor activities, and customer projects to identify growth opportunities.
• Collaborate with operations, engineering, and service teams to ensure successful project delivery and customer satisfaction.
• Maintain an accurate sales pipeline, forecasting, and CRM updates.
• Ensure compliance with company policies, ethical standards, and safety requirements.
• Adhere to safety procedures and policies in accordance with the safety management system. Including:
  • Active participation and contribution to specific safety initiatives in meetings.
  • Report all hazardous and unsafe acts.
  • Actively promote positive safety culture.
• Adhere to Quality procedures and policies in accordance with the Integrated ISO Management System (9001; 14001; 45001) (where applicable) quality assurance system. Including:
  • Compliance with work instructions.
  • Raising corrective actions for all non-conformances.
  • Identifying areas requiring improvement and/or audit
• Other duties as assigned.

Key Accountabilities

• Accountable for achieving sales and profitability targets in East Indonesia through business development, strategic account management, customer relationship growth, market expansion, opportunity conversion, and effective execution of John Crane's commercial strategy.

Qualifications

Experience

• At least minimum 9 years’ experience in similar capacity
• Had experience in managing people

Technical Skills

• Diploma/Bachelor’s degree in Mechanical Engineering
• Sound knowledge of rotating and process equipment, knowledge of mechanical seals

People Skills

• Ability to effectively manage and communicate in both written and spoken English

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.