Operation Specialist

Smiths Group; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

John Crane Indonesia, part of Smiths Group, seeks an Operations Specialist to support the Indonesia Operations team by coordinating with local vendors and internal departments to ensure on-time delivery and ISO compliance.

The role involves reviewing daily planning, preparing ISO documentation, and managing procurement activities, including vendor data and nonconformances, to support safe and efficient operations.

Qualifications

• Minimum 3 years’ hands on experience in Management Quality System and Continual Improvement.

Responsibilities

• Adhere to Safety procedure and policies in accordance with safety management system.
• Execute procurement activities including vendor management and PO processing.
• Coordinate with internal and external stakeholders to resolve issues and ensure timely operations.

Skills

Quality management

Procurement

MS Office

English communication

TKDN knowledge

Vendor management

Education

Diploma or Bachelor degree in related field

Tools

SAP MM modules

Job description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

Purpose of Role:

Coordination: Supporting the Indonesia Operations team by maintaining strong working relationships with Local Vendor, PSC, OPT, OFL, as well as internal Sales, Service, Finance, and Engineering teams, to effectively coordinate and resolve any issues involving both local and international stakeholders.

Monitoring orders: Supporting the Indonesia Operations team in reviewing daily planning to ensure timely order delivery in accordance with the promised delivery dates, while contributing to the achievement of the original commitment date.

Operations management: Providing support to the internal Operations department in the preparation of ISO documentation, procurement administration, resolution of nonconformances, and monitoring of building maintenance requirements.

Key Activities:

1. Adhere to Safety procedure and policies in accordance with safety management system.
2. Adhere to Quality procedure and policies in accordance with the Integrated ISO Management System (9001; 14001; 45001) (where applicable) quality assurance system.
3. Prepare operational documentation in operations department and supporting evidence for ISO 9001, ISO 14001, and ISO 45001, ensuring full compliance with applicable regulations and standards. Collaborate with employees within the Operations department to review and revise documentation as required.
4. The Operation Specialist is responsible for monitoring orders including re‑scheduling PR for urgent requirement and facilitating effective communication among all stakeholders, including local vendor, PSC, OPT, OFL, and internal teams within John Crane Indonesia, to address issues and identify appropriate solutions in a timely manner.
5. Execute procurement activities within the following scope:
   • 5.1 Maintain and update the system, including MD06 Exception 30 and PDT updates.
   • 5.2 Follow up on purchase orders and MRBR, including Local Vendor ID60, Local Vendor ID70, Framework PO ID70, and P‑Card transactions.
   • 5.3 Distribute indirect PO items to the end users.
   • 5.4 Administer Vendor Master Data (VMD), including the preparation of VMD documentation for ID70 and ID60 local vendors for OPT and PSC.
6. Coordinate with the team to prepare TKDN (local content) requirements and facilitate effective communication with the independent verification company.
7. Working together with QHSE and drive the resolution of nonconformances identified through 8D and Corrective and Preventive Action Request (CPAR) processes within internal operations teams including the Workshop, Warehouse, and Logistics areas.
8. Provide support to the Operations and General Affairs (GA) functions in overseeing machinery and building maintenance activities, ensuring they are maintained in optimal condition, fully compliant with applicable standards, and capable of supporting operational effectiveness.
9. Other duties as assigned.

Key Accountabilities:

• Increase OTD to Promise Date.

Qualifications

Experience

• At least minimum 3 years’ hands on experience in Management Quality System and Continual Improvement

Technical Skills

• Minimum Diploma or Bachelor Degree in related field
• Good in computer skill especially in MS. Office application
• Fluent English Communication in both Speaking and Writing
• Knowledge of TKDN and importation processes.
• Familiar with SAP MM modules.

People Skills

• Ability to effectively communicate with internal and external stakeholders.
• Collaborate with internal and external stakeholders.
• Negotiation with local vendor

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.