Sales Executive - Jakarta (Sunter)

Pt Nutica Prima Perkasa

Jawa Barat

On-site

IDR 78,120,000 - 122,760,000

Full time

5 days ago
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Job summary

The St. Regis Jakarta is seeking a Food & Beverage Sales Executive to drive sales and maximize revenue for the hotel’s dining and event offerings.

You will promote the brand, build guest loyalty, and coordinate with Sales & Marketing to support reservations and client relations. Ideal candidates bring a minimum of two years in sales or guest services in a luxury hospitality setting, with a strong focus on customer satisfaction and brand standards.

Qualifications

  • High school diploma or GED required.
  • At least 2 years of related work experience.
  • No supervisory experience required.

Responsibilities

  • Resolve guest calls and requests using sales techniques to maximize revenue while maintaining loyalty.
  • Process reservations and changes by phone, fax, or mail; enter Marriott Rewards information into the system.
  • Support Sales & Marketing with office duties, training, and motivating team members.

Skills

2+ years related experience

Education

High school diploma or GED

Job description

Showing 112 Sales Executive Jakarta Sunter jobs in Jakarta Utara

Food Beverage Sales Executive - The St. Regis Jakarta

Posted 8 days ago

Job Description

Additional Information
Job Number
Job Category Sales & Marketing
Location Rajawal Place Jalan HR Rasuna Said Kav. B/4, Setiabudi, Jakarta Selatan 12910, Indonesia
VIEW ON MAP ( Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

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