Sales Executive (Freight Forwarding)

PT Trust Recruit Indonesia; Jakarta Utara; On-site; IDR 180,000,000 - 260,000,000; Full time

Benefits offered by this job

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Job summary

PT Trust Recruit Indonesia in Jakarta seeks a seasoned sales professional to identify and develop new business opportunities in the freight forwarding and logistics market. You will prospect potential customers, manage the full sales cycle from lead generation to closing, and coordinate with operations to ensure smooth shipment execution and customer satisfaction.

The role requires at least 3 years in freight forwarding or related industries and a Diploma or Bachelor degree in Business or a

Qualifications

• Diploma or Bachelor degree in Business or related field.
• Minimum 3 years of experience in Freight forwarding or similar industries.

Responsibilities

• Identify and develop new business opportunities within the freight forwarding and logistics market.
• Prospect and approach potential customers, including importers, exporters, manufacturers, distributors, and SMEs.
• Manage the full sales cycle from lead generation and customer meetings to quotation, negotiation, and closing.
• Build and maintain strong relationships with existing customers to increase retention and repeat business.
• Understand customers' shipping requirements and recommend suitable ocean freight, air freight, FCL, LCL, and logistics solutions.
• Prepare quotations and negotiate freight rates, commercial terms, and service agreements.
• Coordinate with operations and internal teams to ensure smooth shipment execution and customer satisfaction.
• Monitor market trends, competitor pricing, and freight industry developments to identify new opportunities.
• Achieve monthly and quarterly sales, revenue, and customer acquisition targets.
• Maintain accurate customer, pipeline, quotation, and sales activity records in CRM systems.
• Follow up on leads and dormant accounts to convert opportunities into active business.
• Handle customer issues and coordinate with relevant teams to resolve service-related concerns promptly.

Education

Diploma or Bachelor degree in Business or related field

Job description

Identify and develop new business opportunities within the freight forwarding and logistics market.

Prospect and approach potential customers, including importers, exporters, manufacturers, distributors, and SMEs.

Manage the full sales cycle from lead generation and customer meetings to quotation, negotiation, and closing.

Build and maintain strong relationships with existing customers to increase retention and repeat business.

Understand customers' shipping requirements and recommend suitable ocean freight, air freight, FCL, LCL, and logistics solutions.

Prepare quotations and negotiate freight rates, commercial terms, and service agreements.

Coordinate with operations and internal teams to ensure smooth shipment execution and customer satisfaction.

Monitor market trends, competitor pricing, and freight industry developments to identify new opportunities.

Achieve monthly and quarterly sales, revenue, and customer acquisition targets.

Maintain accurate customer, pipeline, quotation, and sales activity records in CRM systems.

Follow up on leads and dormant accounts to convert opportunities into active business.

Handle customer issues and coordinate with relevant teams to resolve service-related concerns promptly.

Requirements:

Diploma or Bachelor degree in Business or related field.

Minimum 3 years of experience in Freight forwarding or similar industries.