The Sales & Marketing Representative is the day-to-day engine of Samco's outreach: making the calls, following up on leads, answering buyer questions, and keeping the sales pipeline moving. The role suits someone sharp, persistent, and comfortable on the phone and in writing, who wants to build a career in B2B sales.
Key responsibilities
- Make outbound calls and send outbound messages to prospective buyers from assigned lists.
- Respond quickly and professionally to inbound inquiries by phone, email, and WhatsApp.
- Qualify leads, log details accurately, and hand over qualified opportunities to the Manager.
- Follow up consistently with prospects and existing customers to move deals forward.
- Prepare and send product information, quotations, and catalogues under the Manager's guidance.
- Keep customer records, call logs, and pipeline updates current in the shared system.
- Support marketing activities: campaign follow-ups, event invitations, sample dispatch.
- Assist at trade shows, buyer visits, and client meetings in Bandung and nearby cities.
- Share buyer feedback and market observations with the Manager on a regular basis.
About you
- SMA/SMK minimum; D3 or S1 in any discipline preferred.
- 1–2 years of experience in sales, telesales, call centre, customer service, or front-line marketing.
- Strong communication skills on the phone, on WhatsApp, and in email.
- Must speak, read, and write English proficiently.
- Fluent in Bahasa Indonesia.
- Comfortable with Microsoft Word and Excel at a working level.
- Persistent, well-organised, and target-driven.
- Professional, polite, and resilient under rejection.
- Background or exposure to the textile, apparel, or home-goods sector preferred.
- Call-centre experience with KPIs on call volume, conversion, or customer satisfaction preferred.
About us
PT Samco International Trading