Sales Admin Officer

Terumo; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Terumo is seeking an organized Administrative Coordinator in Jakarta to support the Sales and Marketing Department. You will report to the Workplace Experience Manager and handle daily admin tasks, travel arrangements, and document processing.

Key duties include answering calls, preparing LOA/MOU/MOM/DA, maintaining the customer database, supporting PO/CAS processes, and assisting with expense reporting. Proficiency in Excel and English is essential; SAP Concur knowledge is a plus.

Qualifications

• Detail-oriented with strong problem-solving and critical thinking skills.
• Fluent in English, both written and spoken.
• Strong communication skills with Excellent verbal and written abilities.
• Computer literate; proficient in Microsoft Excel (mandatory). Familiarity with SAP Concur is an advantage.

Responsibilities

• Answer and screen inbound calls; transfer calls to the appropriate personnel and take messages when recipients are unavailable.
• Perform sales administration duties.
• Prepare and manage office correspondence and documentation, including LOA, MOU, MOM, and DA.
• Calculate Sales and Marketing incentives on a quarterly basis.
• Map and maintain the customer database in collaboration with the IT team.
• Monitor sales data using Power BI.
• Manage samples and maintain a logbook for demo units.
• Prepare certificates for product training, nursing workshops, and calibration.
• Prepare Certificates of Origin (COO) for products.
• Arrange travel and accommodation for the Sales and Marketing team.
• Handle overseas travel documentation, including passport renewals and visa applications, for the Sales and Marketing team.
• Prepare payment cover sheets and record proposals/CAS for Sales and Marketing.
• Assist the Sales and Marketing team with operational tasks, including providing PO and CAS documentation.
• Support the Sales and Marketing Business Unit Head with expense reports.
• Perform ad-hoc projects and duties as assigned by the Head of Department or Management.
• Comply with PTTI rules and regulations.

Skills

Detail-oriented

Fluent English

Strong communication

Microsoft Excel

SAP Concur familiarity

Data analysis

Education

Diploma or Bachelor’s degree in Business, Economics, Healthcare, or Data Science

Tools

SAP Concur

Job description

About the Company

As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.

Summary of the Role

Coordinate administrative activities within the Sales and Marketing Department to support all operational activities under the supervision of the Workplace Experience Manager.

Key Functions / Responsibilities

• Answer and screen inbound calls; transfer calls to the appropriate personnel and take messages when recipients are unavailable.
• Perform sales administration duties.
• Prepare and manage office correspondence and documentation, including Letters of Appointment (LOA), Memoranda of Understanding (MOU), Minutes of Meeting (MOM), and Distributor Agreements (DA).
• Calculate Sales and Marketing incentives on a quarterly basis (every three months).
• Map and maintain the customer database in collaboration with the IT team.
• Monitor sales data using Power BI.
• Manage samples and maintain a logbook for demo units.
• Prepare certificates for product training, nursing workshops, and calibration.
• Prepare Certificates of Origin (COO) for products.
• Arrange travel and accommodation for the Sales and Marketing team.
• Handle overseas travel documentation, including passport renewals and visa applications, for the Sales and Marketing team.
• Prepare payment cover sheets and record proposals/CAS for Sales and Marketing.
• Assist the Sales and Marketing team with operational tasks, including providing Purchase Orders (PO) and CAS documentation.
• Support the Sales and Marketing Business Unit Head with expense reports.
• Perform ad-hoc projects and duties as assigned by the Head of Department or Management.
• Comply with PTTI rules and regulations.

Functional / Technical Skills

• Detail-oriented with strong problem-solving and critical thinking skills.
• Fluent in English, both written and spoken.
• Strong communication skills with excellent verbal and written abilities.
• Computer literate; proficient in Microsoft Excel (mandatory). Familiarity with SAP Concur is an advantage.
• Experience or familiarity with data analysis is an added advantage.

Education & Experience

• Diploma or Bachelor’s degree from a reputable university, preferably in Business, Economics, Healthcare, or Data Science.
• Minimum of 3 years’ experience in a similar position; fresh graduates are also welcome to apply.

Note to External Recruitment Agencies:

Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team’s acknowledgement.