sales

PT BAS Technology Indonesia; Jakarta Barat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

PT BAS Technology Indonesia is seeking a Sales Development professional to identify and engage potential customers, execute sales strategies, and manage post-sale support. You will coordinate payments and maintain strong customer relationships to reduce risk and boost satisfaction.

You will proactively reach out through calls, social channels, and events; qualify leads, tailor simple proposals, and negotiate terms while ensuring timely follow-up and accurate CRM records.

Qualifications

• Experience in lead generation and prospecting to build a healthy pipeline.
• Ability to draft simple proposals or quotations aligned with customer needs.

Responsibilities

• Proactively seek target customers via phone, social media, events, and cold calling.
• Initiate first contact to assess needs and purchasing power; qualify leads.
• Monitor competitor activity, market trends, and report insights.
• Present product features and benefits using FAB principles.
• Customize simple cooperation proposals based on customer needs.
• Negotiate terms including price, payment methods, and delivery times.
• Draft or review sales contracts and obtain internal approvals.
• Record customer data and interactions in a CRM system.
• Follow up with existing customers to ensure satisfaction and product usage.
• Coordinate with internal teams to resolve issues and manage after-sales support.
• Track payment progress to ensure timely settlements.
• Relay customer needs and post-sales issues to technical/support teams.

Skills

Prospecting

CRM usage

Negotiation

Customer service

Tools

CRM system

Job description

This is a sales development role focused on identifying and engaging potential customers, executing sales strategies, managing customer relationships, and coordinating payment and after-sales support.

Key responsibilities

Proactively seek out target customers through phone calls, social media, industry exhibitions, and cold calling

Conduct initial communication with potential customers to assess their needs and purchasing power, and filter out valuable sales leads

Understand competitor activities, industry policy changes, and market trends, and promptly report back to the company

Professionally introduce product features, advantages, and the value they bring to customers using the FAB formula (Features-Advantages-Benefits)

Customize simple cooperation proposals or quotations based on the specific needs of customers

Communicate and negotiate with customers on terms such as price, payment methods, delivery time, and after-sales service

Draft or review sales contracts, ensuring the accuracy of terms, and complete the internal approval process

Record basic customer information, communication history, and needs and preferences using a CRM system

Regularly follow up with existing customers to understand product usage, resolve simple issues, and enhance trust

Patiently answer customer inquiries, coordinate internal resources to resolve customer complaints, and improve customer satisfaction

Follow up on customer payment progress according to contract stipulations to ensure timely payment and reduce the risk of bad debts

Accurately communicate specific customer needs or after-sales issues to the technical or after-sales department and track processing progress

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• How many years' experience do you have in a Sales Role?
• Which of the following types of qualifications do you have?