Revenue Operations Specialist

PT Hashmicro Solusi Indonesia; Jakarta Barat; On-site; IDR 18,000,000 - 24,000,000; Full time

Job summary

HashMicro seeks a Revenue Operations Specialist to optimize our revenue organization. Work closely with Business Development and commercial stakeholders to diagnose root causes, streamline workflows, and implement data-driven improvements that measurably impact revenue.

The ideal candidate is analytical, structured, and comfortable presenting to diverse stakeholders, including when policies face resistance. 1-3 years in related roles is preferred.

Qualifications

• Strong analytical, root cause analysis, and problem-solving skills.
• Able to make objective decisions based on data and evidence.
• Good communication and stakeholder management skills.
• Able to handle resistance and influence stakeholders to adopt changes.
• Strong understanding of workflow and process improvement.
• Comfortable using Google Sheets/Excel and working with data.
• Ability to turn data and insights into practical business improvements.

Responsibilities

• Conduct objective and evidence-based audits of Business Development performance.
• Monitor target, achievement, pipeline, conversion, compliance, and performance trends.
• Identify performance gaps and provide actionable insights.
• Support the implementation of new policies and processes.
• Communicate changes appropriately to stakeholders, particularly for Business Development members.
• Help manage resistance and ensure that policies are understood and executed effectively.
• Identify operational bottlenecks and inefficiencies.
• Design and improve workflows across Revenue-related functions.
• Ensure processes are efficient, measurable, and aligned with revenue outcomes.
• Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention.
• Assist in any ad-hoc duties.

Skills

Analytical skills

Root cause analysis

Problem-solving

Job description

Join HashMicro, a leading AI-native Business Software company transforming how businesses operate. We develop intelligent business solutions that combine powerful ERP, CRM, HRM, and industry-specific software with AI to help organizations automate workflows, improve productivity, and make smarter decisions.

Our latest innovations, HashMicro X and HashyOS, introduce AI coworkers that work alongside teams to accelerate daily operations. From identifying unusual activities and hidden patterns to anticipating potential risks, forecasting future outcomes, and uncovering new business opportunities, our AI helps businesses stay ahead in a rapidly evolving market.

We are looking for a Revenue Operations Specialist to help improve the effectiveness and efficiency of our revenue organization. You will work closely with Business Development and other commercial stakeholders to identify problems, understand their root causes, improve workflows, and implement solutions that create measurable business and revenue impact. The ideal candidate is data-driven, objective, structured, and confident in working with stakeholders, including when changes or new policies face resistance.

Responsibilities

• Conduct objective and evidence-based of Business Development performance audits.


• Monitor target, achievement, pipeline, conversion, compliance, and performance trends.


• Identify performance gaps and provide actionable insights.


• Support the implementation of new policies and processes.


• Communicate changes appropriately to stakeholders, particularly for Business Development members.


• Help manage resistance and ensure that policies are understood and executed effectively.


• Identify operational bottlenecks and inefficiencies.


• Design and improve workflows across Revenue-related functions.


• Ensure process are efficient, measurable, and aligned with revenue outcomes.


• Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention.


• Assist in any ad-hoc duties.

Job Requirements

• 1-3 years of experience in Revenue Operations, Sales Operations, Business Operations, Business Analysis, Process Improvement, PMO, Sales/Commercial Analytics, or similar roles.


• Strong analytical, root cause analysis, and problem-solving skills.


• Able to make objective decisions based on data and evidence.


• Good communication and stakeholder management skills.


• Able to handle resistance and influence stakeholders to adopt changes.


• Strong understanding of workflow and process improvement.


• Comfortable using Google Sheets/Excel and working with data.


• Ability to turn data and insights into practical business improvements.

Preferred Qualifications

• Good English communication skills, both written and verbal.


• Experience in ERP, B2B SaaS, or other technology companies.


• Experience creating dashboards, reports, or performance tracking.


• Familiarity with CRM systems and sales processes.


• Good understanding of business and revenue metrics.


• Experience supporting process or organizational changes.

We are an ERP and business software solution provider that is looking for enthusiastic, passionate individuals to join our company, where we harness technologies that empower people to do their best work.

At HashMicro, we continuously evolve to make ourselves better, therefore we never stop learning and sharing. Here, we believe that teamwork is vital for success. To us, there are no 'one-person' jobs, but collaborative efforts. This value of unitedness helps us create an environment where everyone feels connected and appreciated.

We are an ERP and business software solution provider that is looking for enthusiastic, passionate individuals to join our company, where we harness technologies that empower people to do their best work.

At HashMicro, we continuously evolve to make ourselves better, therefore we never stop learning and sharing. Here, we believe that teamwork is vital for success. To us, there are no 'one-person' jobs, but collaborative efforts. This value of unitedness helps us create an environment where everyone feels connected and appreciated.