Data-Driven Sales Operations Analyst

Monee; Daerah Khusus Ibukota Jakarta; On-site; IDR 180,000,000 - 300,000,000; Full time

Job description

• Act as a strategic and data-driven partner to Sales teams and management by providing reliable analysis and insights to support decision-making.
• Manage end-to-end sales and business datahandling, including raw data processing, data cleansing, validation, structuring, and maintenance of data accuracy.
• Perform business and sales performance analysis by monitoring key metrics such as revenue, GMV, conversion rate, sales funnel performance, and team productivity.
• Develop simple to intermediate data models to support forecasting, performance tracking, and evaluation of business initiatives.
• Create and maintain reports, dashboards, and data visualizations (tables, charts, graphs) that clearly communicate performance and insights to management and stakeholders.
• Identify key issues, inefficiencies, and improvement opportunities through structured analysis and translate findings into actionable recommendations.
• Design, implement, and monitor KPIs, sales policies, and incentive schemes to ensure alignment with business objectives and performance outcomes.
• Collaborate closely with cross-functional teams including Sales, Regional BD, BI, Product, and Management to support strategic initiatives.
• Drive continuous improvement in sales operations through standardization of reporting, enhancement of data quality, and optimization or automation of analytical processes.
• Balance strategic thinking with hands-on execution, ensuring insights are accurate, relevant, and actionable.
  
  

Job Description

• Act as a strategic and data-driven partner to Sales teams and management by providing reliable analysis and insights to support decision-making.
• Manage end-to-end sales and business datahandling, including raw data processing, data cleansing, validation, structuring, and maintenance of data accuracy.
• Perform business and sales performance analysis by monitoring key metrics such as revenue, GMV, conversion rate, sales funnel performance, and team productivity.
• Develop simple to intermediate data models to support forecasting, performance tracking, and evaluation of business initiatives.
• Create and maintain reports, dashboards, and data visualizations (tables, charts, graphs) that clearly communicate performance and insights to management and stakeholders.
• Identify key issues, inefficiencies, and improvement opportunities through structured analysis and translate findings into actionable recommendations.
• Design, implement, and monitor KPIs, sales policies, and incentive schemes to ensure alignment with business objectives and performance outcomes.
• Collaborate closely with cross-functional teams including Sales, Regional BD, BI, Product, and Management to support strategic initiatives.
• Drive continuous improvement in sales operations through standardization of reporting, enhancement of data quality, and optimization or automation of analytical processes.
• Balance strategic thinking with hands-on execution, ensuring insights are accurate, relevant, and actionable.
  
  

Requirements

• Bachelor’s degree in Business, Management, Economics, Statistics, Engineering, or a related field.
• Minimum of 3 years of relevant work experience; experience in e-commerce is preferred.
• Strong technical and analytical skills in data handling, including data processing, modeling, and interpretation.
• High attention to detail with a strong focus on data accuracy and consistency.
• Advanced proficiency in Microsoft Office, especially Microsoft Excel, and Google Workspace (Docs, Sheets, Forms, Slides).
• Familiarity with Business Intelligence tools such as Tableau, Tableau Prep, Power BI, Looker, or similar platforms is a plus.
• Strong execution capability and ability to manage cross-functional stakeholders effectively.
• Performance-driven mindset with strong work ethics and accountability.
• Excellent written and verbal communication skills in English.
• Reliable team player who thrives in a fast-paced and iterative work environment.
• Ability to think strategically and operationally, with a proactive and innovative approach to problem-solving.