Revenue CRM Admin (Salesforce/HubSpot) – Remote

YO AI Labs

Kota Bandung

Remote

IDR 991,257,000 - 2,106,422,000

Part time

9 days ago

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Job summary

YO AI Labs is seeking a Salesforce/HubSpot Administrator – Revenue Systems (SaaS) to optimize CRM and related systems in a remote setup. You will audit, reconcile, and document complex SaaS workflows to improve operational accuracy.

You will evaluate data integrity, resolve policy conflicts, and guide system changes while coordinating with stakeholders. Strong CRM experience and SaaS exposure are essential for success in this role.

Qualifications

4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
Experience leading CRM implementations, migrations, consolidations, or rollouts.
Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
Experience working in SaaS environments.
Excellent written and verbal English communication skills.

Responsibilities

Audit CRM and revenue systems for inconsistencies, outdated policies, duplicates, and automation issues.
Analyze policy conflicts and determine appropriate business rules.
Review and reconcile data across CRM and connected platforms.
Create clear operational prompts and documentation for complex SaaS scenarios.
Document recommended system changes and operational decisions.
Assess the impact of CRM changes on billing, CPQ, ticketing, and other tools.
Provide insights on CRM optimization, system design, and sustainable governance.