Retail Outlet Officer (Bali)

DHL Group; Denpasar; Presencial; IDR 55.800.000 - 100.440.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development

Supportive culture

Benefits program

Learning programs

Descripción de la vacante

DHL Group invites you to join the Insanely Customer Centric team as a Retail Outlet Officer. You will manage revenue from multi-sector customers within a defined sales territory, focusing on servicing and retaining existing clients and pursuing new business opportunities to grow DHL's footprint in Indonesia.

You'll drive store performance, implement standardized procedures, and work toward monthly sales targets while maintaining data accuracy and integrity.

Formación

• Bachelor's degree in any field.
• Experience in sales or customer-facing roles.
• Excellent Bahasa Indonesia and English communication.
• Well-groomed and well-mannered.

Responsabilidades

• Run and deliver customer-centric service at the retail outlet.
• Follow standardized guidelines and monitor store performance.
• Aim for monthly sales targets and participate in incentives.
• Maintain and coordinate cash shipment data.
• Consolidate store data with the country office.
• Track store performance with a scorecard.

Conocimientos

Sales

Customer service

Communication

Educación

Bachelor's degree

Herramientas

MS Office

Descripción del empleo

YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Grow YOUR career with DHL today!

YOUR TASKS

Retail Outlet Officer will be responsible for revenue generated from multi sectors customers from a geographically assigned sales territory, by servicing and retaining existing customers and targeting at new business opportunities.

MAIN RESPONSIBILITIES:

• To run and deliver customer-centric service in retail outlet
• Implement standardized guidelines, procedures and monitor store performance.
• Responsible for sales target by month and driven by selling incentive
• Maintain retail outlet Cash shipment data
• Coordinate and consolidate data between retail outlet to country office
• Track store performance through a store scorecard sheet.
• Implement store hours
• Be committed to integrity, persistence, and a people first attitude

YOUR PROFILE:

• Minimal Bachelor's Degree, any field.
• Have passion and experience in Sales
• Good in Bahasa & English Communication Skill
• Well-groomed and well-mannered
• Willing to be placed anywhere in applied city
• Candidates must be able to meet the legal requirements to work in Indonesia.
• DHL Indonesia does not sponsor or support work authorization, visa, or immigration process for this position.

Only qualified applications will be processed. We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills, and experience.

WHAT WE OFFER

• Strong career support in an international environment
• Great culture and colleagues
• Various benefit program
• Access to comprehensive learning programs

BECOME PART OF OUR TEAM

If you are looking to further your career at the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you.