Restaurant Operations Lead – Western Steakhouse

GAMA Culinary Group; Jakarta Utara; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

GAMA Culinary Group is seeking an experienced Restaurant Manager to oversee daily operations across FOH and BOH in our Jakarta outlets. You will supervise a diverse team, schedule staff, and ensure service standards align with our western steakhouse concept.

Responsibilities include cost control, inventory management, training, and reporting to management. The role requires 3–5 years in restaurant management and a proven leadership track record in dynamic dining environments.

Qualifications

• Minimum 3–5 years of experience as a Restaurant Manager or Assistant Restaurant Manager
• Previous experience in western restaurants / steakhouses / casual to fine dining is a strong advantage
• Good understanding of cost control, inventory management, and basic restaurant financial reports
• Placement: Kelapa Gading, North Jakarta

Responsibilities

• Oversee and manage daily restaurant operations, including Front of House (FOH) and Back of House (BOH), to ensure smooth and efficient service
• Ensure excellent guest experience in line with the restaurant’s western steakhouse concept and service standards
• Lead, supervise, and develop the operational team (Supervisors, Captains, Waiters, Bartenders, Hosts, etc.)
• Prepare staff schedules, manage manpower planning, and ensure team productivity and discipline properly implemented
• Handle guest complaints and feedback professionally and effectively
• Monitor and control operational costs, including COGS, labor cost, inventory, and waste
• Coordinate closely with the Kitchen / Head Chef to maintain food quality, menu consistency, and operational efficiency
• Conduct staff training, performance evaluations, and ongoing coaching
• Prepare and submit daily, weekly, and monthly operational reports to management
• Ensure compliance with company policies, health & safety standards, and local regulations

Skills

Restaurant management

Team leadership

Cost control

Customer service

Staff scheduling

Job description

GAMA Culinary Group is seeking an experienced Restaurant Manager to oversee daily operations across FOH and BOH in our Jakarta outlets. You will supervise a diverse team, schedule staff, and ensure service standards align with our western steakhouse concept.

Responsibilities include cost control, inventory management, training, and reporting to management. The role requires 3–5 years in restaurant management and a proven leadership track record in dynamic dining environments.