Restaurant Manager

Kindling; Jakarta Pusat; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

Kindling in Menteng, Jakarta, seeks a Restaurant Manager for a full-time, on-site role overseeing daily operations, service flow, reservations, and front-of-house/kitchen coordination to ensure a seamless guest experience.

You will lead, coach, and schedule staff, assist with hiring and onboarding, monitor guest satisfaction, and uphold health, safety, and quality standards while partnering with leadership on revenue goals and promotions.

Qualifications

• Strong customer-focused skills ensuring memorable guest experiences.
• Experience in hiring, team leadership, and people management.
• Excellent verbal and written communication for guests, staff, and management.
• Solid Food & Beverage knowledge including fine dining standards and wine knowledge.
• Previous experience as a Restaurant Manager or in a supervisory role in upscale dining.
• Strong organizational, problem-solving, and multitasking abilities under pressure.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Fluency in English and Indonesian is beneficial.

Responsibilities

• Oversee daily restaurant operations, including service flow, table management, reservations, and coordination between front-of-house and kitchen teams.
• Lead, coach, and schedule staff; support hiring and onboarding; monitor performance to maintain high service standards.
• Manage guest relations, respond to feedback, monitor customer satisfaction, and ensure hospitality remains central to interactions.
• Supervise food and beverage quality; implement operational procedures; maintain health and safety standards.
• Collaborate with leadership on revenue goals, cost control, and promotional activities.

Skills

Customer service

Hiring & leadership

Communication

Food & beverage knowledge

Restaurant management

Organizational skills

Problem solving

Multitasking

Flexible hours

English & Indonesian

Job description

Company Description

Kindling is a fine dining restaurant that combines Asian flavors with classic French techniques to create distinctive, modern cuisine. Hospitality is at the core of its philosophy, offering guests a memorable and personal experience that reflects Chef Vallian Gunawan’s culinary vision. The restaurant has received multiple honors, including Tatler Indonesia’s Best 20 Restaurants 2025, Tatler Asia’s Best 100 Restaurants Asia Pacific 2025, and Gold in the Prestige Gourmet Awards: Indonesia’s 30 Best Restaurants 2025. As part of BIKO Group, Kindling benefits from a strong restaurant portfolio and a commitment to high standards in service, quality, and innovation. Team members join a respected brand that values professionalism, creativity, and guest-centered dining.

Role Description

The Restaurant Manager at Kindling is a full-time, on-site role based in Menteng. This role oversees daily restaurant operations, including service flow, table management, reservations, and coordination between front-of-house and kitchen teams to ensure a seamless guest experience. The Restaurant Manager leads, coaches, and schedules staff, supports hiring and onboarding, and monitors performance to maintain high service standards. Responsibilities include managing guest relations, responding to feedback, monitoring customer satisfaction, and ensuring that hospitality remains at the forefront of every interaction. The role also involves supervising food and beverage quality, implementing operational procedures, maintaining health and safety standards, and collaborating with leadership on revenue goals, cost control, and promotional activities.

Qualifications

• Strong customer-focused skills, including Customer Satisfaction and Customer Service, with a proven ability to create memorable guest experiences.
• Experience in Hiring, team leadership, and people management, including training, coaching, and performance oversight.
• Excellent Communication skills, both verbal and written, for interacting with guests, team members, and management.
• Solid Food & Beverage knowledge, including fine dining standards, menu comprehension, wine and beverage service, and basic food safety practices.
• Previous experience as a Restaurant Manager or in a similar supervisory role in upscale or fine dining environments.
• Strong organizational, problem-solving, and multitasking abilities, with attention to detail and a calm approach under pressure.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by restaurant operations.
• Fluency in English and Indonesian is beneficial; additional language skills are a plus.