Restaurant Experience Lead & Operations Manager

Burger King Indonesia; Balikpapan; On-site; IDR 216,000,000 - 270,000,000; Full time

Job summary

Burger King Indonesia is seeking an Assistant Store Manager in Balikpapan. The role requires leadership readiness, a relevant degree, and at least two years in a restaurant or hospitality setting. You will oversee service standards, ensure timely food preparation and proper storage, and manage paperwork including sales, stock, and payroll.

Strong English and Bahasa proficiency are expected. The position involves shift work, working under pressure, and supporting the Restaurant Manager with

Qualifications

• Candidate must possess at least D3 / Bachelor's Degree in Food & Beverages Services Management, Hospitality/Tourism Management, and Business Management.
• Proficient in English and Bahasa.
• At least 2 year(s) of working experience in the related field is required for this position.

Responsibilities

• Maintaining the highest possible standards of customer service, product quality, and restaurant cleanliness.
• To ensure all food and equipment is prepared in time for the restaurant opening or ensure that all food products and equipment are stored in the correct manner prior to closing the restaurant in the evening.
• To complete daily paperwork on recording sales, stock, staff hours, payroll information and cash control.
• Monitor service quality in terms of ordering procedures, and order accuracy of front counter staff.
• Assist Restaurant manager in effective absence management methods, takes appropriate disciplinary action Provide and encourage on-the-job training and coaching.

Skills

English & Bahasa

Education

D3/Bachelors

Job description

Burger King Indonesia is seeking an Assistant Store Manager in Balikpapan. The role requires leadership readiness, a relevant degree, and at least two years in a restaurant or hospitality setting. You will oversee service standards, ensure timely food preparation and proper storage, and manage paperwork including sales, stock, and payroll.

Strong English and Bahasa proficiency are expected. The position involves shift work, working under pressure, and supporting the Restaurant Manager with