Resort Waiter: Elevate Guest Experience in Paradise

Awera Resort; Sumatra Barat; On-site; IDR 66,960,000 - 111,600,000; Full time

Benefits offered by this job

Employee benefits

Job summary

AWERA RESORT in Kepulauan Mentawai, Sumatera Barat, seeks a dedicated waiter to join our hospitality team in a full-time role, delivering exceptional dining experiences to guests in a tropical paradise.

As a front-line team member you will greet guests, explain menus, take orders, coordinate with kitchen and bar, maintain high hygiene, and process payments while upholding service standards.

Qualifications

• Proven customer service experience in hospitality.
• Strong command of English; additional languages are a plus.
• Knowledge of food & beverage service standards and wine basics is preferred.
• Ability to work efficiently in a fast-paced dining environment.
• Good physical stamina to stand and carry items.
• Willingness to work evenings, weekends, and holidays as required.
• Basic math for handling transactions.

Responsibilities

• Greet guests warmly and seat them appropriately.
• Present menus and recommend dishes and drinks.
• Take accurate orders, noting dietary requirements.
• Deliver food and drinks promptly with quality presentation.
• Maintain clean, well-set tables and clear plates between courses.
• Check in with guests during meals and address concerns.
• Process payments accurately (card and cash).
• Coordinate with kitchen and bar staff for smooth service.
• Maintain high personal hygiene and cleanliness at all times.
• Restock supplies and prepare tables for service.

Skills

Customer service

English communication

Menu knowledge

Team coordination

Stamina

Shift flexibility

Mathematical basics

Job description

AWERA RESORT in Kepulauan Mentawai, Sumatera Barat, seeks a dedicated waiter to join our hospitality team in a full-time role, delivering exceptional dining experiences to guests in a tropical paradise.

As a front-line team member you will greet guests, explain menus, take orders, coordinate with kitchen and bar, maintain high hygiene, and process payments while upholding service standards.