Rental Support Analyst

Trakindo; Indonesia; Hybrid; IDR 111,600,000 - 167,400,000; Full time

Job summary

Trakindo is seeking a Rental Support Analyst in Papua Tengah, Indonesia. The role involves administering accident claims, monitoring asset performance, and conducting stock opname to ensure compliance and proper management of assets.

Qualified candidates should possess a minimum S1 degree in Business Administration or Marketing, along with at least 3 years of marketing experience in a similar industry. If you're organized and detail-oriented, we encourage you to apply.

Qualifications

• Minimum 3 years experience in Marketing in Similar Industry.

Responsibilities

• Administer accident claims for cost recovery and compliance.
• Monitor and analyze asset management performance.
• Conduct asset stock opname to reconcile inventory.
• Ensure asset movements are executed properly.
• Coordinate unit demobilization with repairs.
• Execute MR strategies and monitor job tickets.
• Perform geofencing setup in VisionLink.
• Receive and inspect newly arrived units.

Education

Minimum S1 in Business Administration/Marketing major

Job description

Rental Support Analyst

Responsibilities

• Administer accident claims in accordance with contractual terms to secure proper cost recovery and compliance.
• Monitor and analyze asset management performance by reviewing maintenance and repair costs, work in progress status, and asset status (queuing, in repair, good), preparing comprehensive asset management reports, and providing improvement recommendations.
• Conduct asset stock opname to reconcile system recorded inventory with actual physical units, ensuring accuracy, integrity, and reliability of asset data for operational and audit compliance.
• Ensure asset movements are executed properly by coordinating and validating both system‑based process and physical transfers, maintaining accurate records, and safeguarding full compliance throughout the asset relocation process.
• Coordinate unit demobilization, completing GR after confirming no outstanding rental invoices, creating job tickets for TA1 or TA2 and repairs while conducting joint inspections with Service and Sales to identify UC or GET usage and any abuse.
• Execute MR strategies (PM, Backlog, PCR) using key operational inputs, creating and monitoring SCC job tickets for scheduled, unscheduled, and abuse repairs, ensuring proper functionality of installed technologies (PL, RDM, etc.), coordinating with AMH.
• Perform geofencing setup in VisionLink, submitting warranty registration requests, and registering the unit in the AMT application to ensure full activation and traceability of the asset.
• Receive newly arrived units at site, performing pre‑acceptance inspections to confirm operational readiness and proper functionality of installed safety devices and technologies (including RDM and Product Link), requesting AMH to register the units in.

Requirements

• Minimum S1 in Business Administration/Marketing major.
• Minimum 3 years experience in Marketing in Similar Industry.