Remote Virtual Assistant: Account Setup & Onboarding

Alpha Iota BPO; Jakarta Pusat; On-site; IDR 78,120,000 - 133,920,000; Full time

Benefits offered by this job

Work-from-Home Opportunities

Learning & Development Programs

Health and Wellness Perks & Benefits

Job summary

Alpha Iota BPO is seeking a detail-oriented Virtual Assistant to support daily account setup and management.Responsibilities include creating accounts per SOP, onboarding, monitoring statuses, and reporting issues to the Team Leader. The role emphasizes accuracy, security, and adherence to SOPs.

Ideal candidates have at least 1 year of relevant experience in social media or marketing, strong English and Indonesian language skills, and excellent communication.

Qualifications

• Detail-oriented and responsible for account setup and onboarding.
• Good command of English and Bahasa Indonesia.
• Excellent communication and interpersonal skills.
• Attention to detail and SOP/checklist discipline.
• Basic digital literacy across multiple platforms (Sheets/Excel).
• Strong organizational and time-management abilities.
• Discretion with confidential information; report issues appropriately.
• Proactive attitude with hunter mentality.

Responsibilities

• Account Setup – create accounts per SOP and verify configuration.
• Onboarding & warming – build activity and profile completeness on schedule.
• Monitoring – daily status checks and escalate issues to Team Leader.
• Data & Reporting – track status and submit daily reports.
• Security & Compliance – follow SOPs and protect credentials; report suspicious activity.

Skills

Detail-oriented

English & Indonesian

Communication skills

Digital literacy

Time management

Discretion

Hunter mentality

Google Sheets/Excel

Tools

Google Sheets/Excel

Job description

Alpha Iota BPO is seeking a detail-oriented Virtual Assistant to support daily account setup and management.Responsibilities include creating accounts per SOP, onboarding, monitoring statuses, and reporting issues to the Team Leader. The role emphasizes accuracy, security, and adherence to SOPs.

Ideal candidates have at least 1 year of relevant experience in social media or marketing, strong English and Indonesian language skills, and excellent communication.