Remote Retail Sales Support Specialist

Yakult Indonesia Persada Pt; Kota Medan ᯔᯩᯑᯉ᯲; Remote; IDR 20,664,000 - 34,440,000; Part time

Benefits offered by this job

Competitive hourly wage

Flexible part-time schedule

Remote work environment

Employee discounts on company products

Training and skill development

Job summary

Yakult Indonesia Persada Pt is seeking a remote Retail Sales Associate to serve customers from a home office. You will handle inquiries, assist with orders, track shipments, and process returns while applying product knowledge to recommend options and improve satisfaction.

This role emphasizes strong communication, CRM proficiency, and the ability to multitask in a remote environment. A friendly, professional demeanor and reliable internet access are essential.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in customer service or retail sales.
• Excellent communication and interpersonal skills.
• Ability to work remotely with strong time management.
• Proficient with computers and common office apps.

Responsibilities

• Provide excellent customer service via phone, email, and chat.
• Assist with orders, tracking shipments, and returns/exchanges remotely.
• Resolve issues efficiently and escalate when needed.
• Maintain accurate customer records in the CRM system.
• Recommend products and upsell where appropriate.
• Collaborate with internal teams to ensure a seamless experience.

Skills

Customer service

Retail sales

Communication

CRM software

Time management

Problem solving

Education

High school diploma

Some college

Tools

CRM software

Job description

Yakult Indonesia Persada Pt is seeking a remote Retail Sales Associate to serve customers from a home office. You will handle inquiries, assist with orders, track shipments, and process returns while applying product knowledge to recommend options and improve satisfaction.

This role emphasizes strong communication, CRM proficiency, and the ability to multitask in a remote environment. A friendly, professional demeanor and reliable internet access are essential.