Remote Hospitality Operations Manager

Siloam Hospitals Group; Lubuklinggau; Remote; IDR 180,000,000 - 240,000,000; Full time

Benefits offered by this job

Fully remote work arrangement

Health insurance

Career development

Job summary

Siloam Hospitals is seeking an experienced Hospitality Operations Manager to oversee a range of operational functions within their dynamic hospitality business, fully remote. This pivotal role involves driving efficiency, maintaining high service standards, and ensuring seamless operations across various departments, all managed from a remote setting.

You will develop and implementing strategies that enhance guest satisfaction, optimize resource allocation, and foster a positive team

Qualifications

• Proven experience as an Operations Manager in hospitality.
• Experience managing remote teams and operations effectively.
• Strong understanding of hospitality management principles, service standards, and financial management.
• Excellent leadership, communication, and problem-solving skills, adaptable to virtual environments.

Responsibilities

• Develop and implement strategic operational plans to improve efficiency and guest satisfaction.
• Oversee daily operations, including service delivery, quality control, and staff performance management.
• Manage budgets, control costs, and ensure profitability across all operational areas.
• Lead and motivate remote teams, fostering a culture of high performance and continuous improvement.
• Analyze operational data and performance metrics to identify areas for enhancement and report findings to senior management.
• Ensure compliance with health, safety, and hospitality regulations, adapting remote monitoring strategies.

Skills

Remote team leadership

Leadership

Communication

Problem-solving

Education

Bachelor's degree in Hospitality Management

Tools

Remote collaboration tools

Operational software

Job description

Siloam Hospitals is seeking an experienced Hospitality Operations Manager to oversee a range of operational functions within their dynamic hospitality business, fully remote. This pivotal role involves driving efficiency, maintaining high service standards, and ensuring seamless operations across various departments, all managed from a remote setting.

You will develop and implementing strategies that enhance guest satisfaction, optimize resource allocation, and foster a positive team