Remote Customer Service Specialist - Semarang Area

Pt Alfamart; Gresik; Remote; IDR 50,220,000 - 83,700,000; Full time

Job summary

Pt Alfamart is seeking a Customer Service Specialist with a strong commitment to customer satisfaction for a role that supports customers in the Semarang area and beyond. The position offers a significant degree of flexibility with a remote work arrangement.

You will be instrumental in resolving customer issues, answering inquiries, and contributing to a positive brand image through professional interactions across multiple channels.

Responsibilities

• Resolve customer issues and answer inquiries across channels.
• Maintain a positive brand image through professional service.
• Support customers in Semarang area and beyond.

Job description

Pt Alfamart is seeking a Customer Service Specialist with a strong commitment to customer satisfaction for a role that supports customers in the Semarang area and beyond. The position offers a significant degree of flexibility with a remote work arrangement.

You will be instrumental in resolving customer issues, answering inquiries, and contributing to a positive brand image through professional interactions across multiple channels.