Reminder Staff

Pengiklan Anonim; Tangerang; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

Pengiklan Anonim is seeking a Reminder Staff in Tangerang to contact customers and remind them of payment due dates using phone, WhatsApp, and other channels. You will explain bills and payment options, and record interactions in the company system.

You will follow up on late payments, maintain polite and persuasive communication, create daily activity reports, and meet targets set by the company.

Responsibilities

• Contact customers via telephone, WhatsApp, or other communication channels to remind them of payment due dates
• Provide information regarding bills that customers must pay
• Follow up with customers who have not made payments
• Inform customers of payment methods and payment procedures according to company policy
• Record results of customer communications in the company system
• Ensure customer data and payment information are recorded accurately
• Maintain polite, professional, and persuasive communication with customers
• Create daily reports on reminder activities and payment follow-up results
• Meet work targets set by the company

Job description

A Reminder Staff role focused on contacting customers to remind them of payment due dates and following up on outstanding payments.

Key responsibilities

Contact customers via telephone, WhatsApp, or other communication channels to remind them of payment due dates

Provide information regarding bills that customers must pay

Follow up with customers who have not made payments

Inform customers of payment methods and payment procedures according to company policy

Record results of customer communications in the company system

Ensure customer data and payment information are recorded accurately

Maintain polite, professional, and persuasive communication with customers

Create daily reports on reminder activities and payment follow-up results

Meet work targets set by the company