Relocate to Bali - Customer Expert (Turkish Speaker)

TP; Kuta; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Relocation benefits

Training opportunities

Career development

Job summary

TP in Bali seeks a Customer Expert who speaks Turkish to deliver first-line support across email, chat and voice for a global electronics client. You will join a multicultural team on-site in Bali, work rotating shifts including nights, and be trained to handle inquiries with scripts.

Requirements include a D3 or Bachelor's degree, fluent Turkish, and good English. Relocation assistance is provided, with career development opportunities and a competitive salary.

Qualifications

• D3 or Bachelor's degree required.
• Willing to work rotating shifts, including nights and weekends.
• Fluent or strong Turkish communication (written & verbal).
• Good English at intermediate level.
• Willing to relocate to Bali, Indonesia; onsite work.
• Competitive salary package.

Responsibilities

• Provide timely support via phone, email, and chat.
• Assist customers with basic technical issues using provided scripts.
• Identify and escalate priority issues through proper channels.
• Achieve all KPIs set by the company and client.
• Collaborate with the team to improve processes and overall customer experience.

Skills

Turkish language

English (intermediate)

Customer support

Multi-channel communication

Education

Diploma / Bachelor degree

Job description

We Are Hiring: Customer Expert (Turkish Speaker) – Bali

We are looking for a Customer Expert (Turkish Speaker) to join our growing team in Bali. If you have strong or fluent Turkish and English communication skills and a passion for helping customers, we’d love to meet you.

Responsibilities

• Provide timely support to customers through digital communication channels (phone, email, and chat) for a consumer electronics client.
• Assist customers with basic technical issues using provided scripts and guidelines.
• Identify and escalate priority issues through the proper channels.
• Achieve all key performance indicators (KPIs) set by the company and client.
• Collaborate with the team to improve processes and overall customer experience.

Qualifications:

• Minimum D3 or Bachelor’s degree from any major (fresh graduates are welcome).
• Willing to work in a shifting schedule, including weekends, public holidays, and permanent night shifts.
• Fast learner and able to work across multiple communication channels (email, chat, and voice).
• Strong or fluent Turkish communication skills (written & verbal) — will be tested.
• Intermediate level of English is acceptable.
• Willing to work fully onsite and relocate to Bali, Indonesia.
• Competitive salary package
• International work exposure
• Supportive and multicultural team
• Training and career development opportunities
• Relocation benefits for candidates coming from outside Bali