Customer Expert – French Speaker

Teleperformance; Kuta; On-site; IDR 156,240,000 - 245,520,000; Full time

Benefits offered by this job

Competitive salary package

International work exposure

Supportive, multicultural team

Training and career development

Job summary

Teleperformance Bali is seeking a Customer Expert (French Speaker) to join our growing team. You will support French-speaking customers, provide guidance, resolve inquiries, and deliver outstanding service while collaborating with international colleagues.

Native or fluent French and good English are required, with a diploma or bachelor's degree. Experience in customer service and a willingness to grow in a multicultural environment are valued.

Qualifications

• Native or fluent level of French (spoken & written).
• Intermediate English skills acceptable for this role.
• Diploma or Bachelor's degree.
• Experience in Customer Service & Contact Center valued.

Responsibilities

• Support French-speaking customers and resolve inquiries.
• Provide guidance and deliver excellent customer service.
• Collaborate with international teams.

Job description

We are looking for a Customer Expert (French Speaker) to join our growing team in Bali!

If you have strong French communication skills, excellent English proficiency, and a passion for helping customers, we want to hear from you. In this role, you will support French-speaking customers, provide guidance, resolve inquiries, and deliver excellent customer service while working closely with international teams.

Requirements

Native or fluent level of French (spoken & written).

Intermediate English skills are acceptable for this role

Experience studying or working in a French country, or experience communicating with French customers/communities, is a plus!

Education: minimum Diploma or Bachelor’s degree.

Experience in Customer Service & Contact Center will be highly valued!

Competitive salary package

International work exposure

Supportive and multicultural team

Training and career development opportunities

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.