Spanish-Speaking Customer Expert — Bali, Relocation Included

amIT Global Solutions Sdn Bhd; Provinsi Bali; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Career development

International environment

Relocation support

Training programs

Job summary

amIT Global Solutions Sdn Bhd in Bali, Indonesia is seeking a Spanish Speaking Customer Expert Representative to join our growing team. If you are fluent in Spanish and have strong English communication, you will help customers via calls, emails, and chats.

You will handle inquiries, follow scripts, and ensure high-quality service while working on shifting schedules, including nights and weekends. Relocation support is available for those coming from outside Bali.

Qualifications

• Native or fluent Spanish proficiency, both written and spoken.
• Strong English communication skills, both written and spoken (will be assessed during recruitment).
• Ability to work across multiple communication channels, including chat, email, and voice.
• Willing to work on shifting schedules, including night shifts, weekends, and public holidays.

Responsibilities

• Provide timely and professional customer support through calls, emails, and live chats.
• Assist customers with basic technical inquiries using provided scripts and guidelines.
• Identify and elevate priority issues through the appropriate channels.
• Collaborate with the team to improve processes and overall customer experience.
• Meet quality standards and key performance indicators (KPIs).

Skills

Spanish language proficiency

English language proficiency

Education

Bachelor's degree

Job description

amIT Global Solutions Sdn Bhd in Bali, Indonesia is seeking a Spanish Speaking Customer Expert Representative to join our growing team. If you are fluent in Spanish and have strong English communication, you will help customers via calls, emails, and chats.

You will handle inquiries, follow scripts, and ensure high-quality service while working on shifting schedules, including nights and weekends. Relocation support is available for those coming from outside Bali.