Relationship Manager (Retail Funding)

PT Abadi Sejahtera Finansindo (Head Office); Tangerang Selatan; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

PT Abadi Sejahtera Finansindo (Head Office) is seeking an experienced Retail Funding Manager to lead acquisition, manage portfolios, and expand our retail funding base within a fast-paced fintech platform. You will drive investor outreach, present educational sessions, and monitor portfolio performance to ensure sustainable growth.

A bachelor’s degree and English proficiency are required, with at least four years in relevant roles.

Qualifications

• Bachelor’s degree in Finance, Economics, Business, Management, or related field.
• Mandatory English proficiency.
• Minimum 4 years of experience in retail funding, investor relations, sales funding, wealth management, or financial services.
• Strong understanding of Fintech/P2P lending industry, retail investor behavior, and regulatory requirements.
• Proven track record in managing retail lender portfolios and achieving funding targets.
• Excellent communication, presentation, and relationship-building skills.
• Strong analytical skills with proficiency in MS Excel, reporting tools, and data interpretation.
• Ability to work in a fast-paced environment with strong attention to detail.
• Highly proactive and capable of independently driving initiatives.
• Willing to work in Serpong area.

Responsibilities

• Develop and implement strategies to acquire new retail lenders and expand the company’s funding base.
• Identify potential funding channels and execute targeted outreach initiatives to attract individual investors.
• Conduct presentations, webinars, and financial education sessions to promote retail investment opportunities.
• Monitor funding performance, portfolio behavior, and lender activity to ensure healthy and sustainable growth.
• Manage reinvestment strategies and maintain strong engagement with existing retail lenders.
• Analyze investor patterns and provide insights to improve funding conversion and retention.
• Build and maintain strong relationships with retail lenders by providing high-quality support and communication.
• Address inquiries, concerns, and investment-related issues in a timely and professional manner.
• Ensure high satisfaction and trust among retail investors.
• Ensure all retail funding activities comply with OJK regulations and internal company policies.
• Collaborate with risk, compliance, and operations teams to support due diligence, KYC processes, and reporting requirements.

Skills

Retail funding

Investor relations

Sales funding

Regulatory understanding

Communication

Education

Bachelor’s degree in Finance, Economics, Business, Management, or related field

Tools

MS Excel

Reporting tools

Job description

We are seeking an experienced and results-driven Retail Funding Manager to lead the acquisition, management, and expansion of retail lender portfolios within our Fintech/P2P Lending platform. This role focuses on driving fundraising strategies, strengthening relationships with individual lenders, and ensuring sustainable growth of retail funding sources.

Key Responsibilities

• Develop and implement strategies to acquire new retail lenders and expand the company’s funding base.
• Identify potential funding channels and execute targeted outreach initiatives to attract individual investors.
• Conduct presentations, webinars, and financial education sessions to promote retail investment opportunities.
• Monitor funding performance, portfolio behavior, and lender activity to ensure healthy and sustainable growth.
• Manage reinvestment strategies and maintain strong engagement with existing retail lenders.
• Analyze investor patterns and provide insights to improve funding conversion and retention.
• Build and maintain strong relationships with retail lenders by providing high-quality support and communication.
• Address inquiries, concerns, and investment-related issues in a timely and professional manner.
• Ensure high satisfaction and trust among retail investors.
• Ensure all retail funding activities comply with OJK regulations and internal company policies.
• Collaborate with risk, compliance, and operations teams to support due diligence, KYC processes, and reporting requirements.

Requirements

• Bachelor’s degree in Finance, Economics, Business, Management, or related field.
• Mandatory English proficiency.
• Minimum 4 years of experience in retail funding, investor relations, sales funding, wealth management, or financial services.
• Strong understanding of the Fintech/P2P lending industry, retail investor behavior, and regulatory requirements.
• Proven track record in managing retail lender portfolios and achieving funding targets.
• Excellent communication, presentation, and relationship-building skills.
• Strong analytical skills with proficiency in MS Excel, reporting tools, and data interpretation.
• Ability to work in a fast-paced environment with strong attention to detail.
• Highly proactive, result-oriented, and capable of independently driving initiatives.
• Willing to work in Serpong area.