Regional Promoter Performance Lead

PT XLSMART Telecom Sejahtera Tbk; Tuban; On-site; IDR 120,000,000 - 210,000,000; Full time

Job summary

PT XLSMART Telecom Sejahtera Tbk is seeking a dedicated Promoter Operations Manager to oversee a regional network of sales promotors. You will optimize headcount, drive target achievement, and ensure consistent brand execution across channels.

The role emphasizes coaching promotors in selling and customer engagement, maintaining product knowledge, and coordinating campaigns with third-party agencies to sustain high productivity and customer advocacy.

Qualifications

• Ability to plan headcount for promotions across regions and outlets.
• Experience coaching promotors to improve selling skills and product knowledge.
• Strong understanding of brand standards and customer engagement techniques.

Responsibilities

• Determine optimal headcount of promotors per region/outlet based on foot traffic and sales potential.
• Monitor daily, weekly, monthly sales targets; identify underperformers for coaching or reallocation.
• Ensure promotors are equipped with selling skills, customer engagement, and brand knowledge.
• Ensure promotors execute advocacy processes, sales campaigns, and merchandising standards.
• Maintain relationships with third-party manpower agencies for quality recruitment.

Skills

People management

Sales coaching

Brand knowledge

Customer engagement

Merchandising

Job description

PT XLSMART Telecom Sejahtera Tbk is seeking a dedicated Promoter Operations Manager to oversee a regional network of sales promotors. You will optimize headcount, drive target achievement, and ensure consistent brand execution across channels.

The role emphasizes coaching promotors in selling and customer engagement, maintaining product knowledge, and coordinating campaigns with third-party agencies to sustain high productivity and customer advocacy.