Regional Growth & Operations Lead

Ruangguru for Business; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Ruangguru for Business is seeking a regional operations leader to coordinate and manage multiple branches across the area, ensuring smooth operations and top-tier academic processes.

The role requires leading branch activity, events, and marketing initiatives to boost student engagement and enrollment, while applying sound PnL management and market analysis to optimize revenue. You will also oversee the end-to-end customer experience to build loyalty.

Qualifications

• Bachelor's Degree in any major.
• Experience leading sales & marketing / business development teams.
• Strong people management and team leadership.
• Fluent in Bahasa Indonesia and English.
• Experience as English teacher is desirable.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.
• Lead all activity initiatives within several branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment.
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue.
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty.

Skills

Leadership

Sales & Marketing

Business Operations

Team management

Communication

Education

Bachelor's degree

Job description

Ruangguru for Business is seeking a regional operations leader to coordinate and manage multiple branches across the area, ensuring smooth operations and top-tier academic processes.

The role requires leading branch activity, events, and marketing initiatives to boost student engagement and enrollment, while applying sound PnL management and market analysis to optimize revenue. You will also oversee the end-to-end customer experience to build loyalty.