Branch Growth & Operations Leader

Ruangguru for Business; Palu; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Ruangguru for Business is seeking a Regional Operations Leader to coordinate and manage branches across the region, ensuring smooth operations and overseeing the academic process. The role includes driving events, promotions, and marketing initiatives to boost student engagement and enrollment.

The successful candidate will oversee PnL considerations, assess local market conditions, and identify sales opportunities to optimize revenue while enhancing the overall customer journey and satisfaction

Qualifications

• Bachelor’s degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Operations.
• People management and team handling experience.
• Strong Bahasa Indonesia and English communication skills.
• Experience as an English teacher is desirable.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Skills

Leadership

People management

Bilingual English/Indonesian

Team leadership

Communication skills

Education

Bachelor's Degree (any major)

Job description

Ruangguru for Business is seeking a Regional Operations Leader to coordinate and manage branches across the region, ensuring smooth operations and overseeing the academic process. The role includes driving events, promotions, and marketing initiatives to boost student engagement and enrollment.

The successful candidate will oversee PnL considerations, assess local market conditions, and identify sales opportunities to optimize revenue while enhancing the overall customer journey and satisfaction