Regional Branch & Growth Manager

Ruangguru for Business; Garut; On-site; IDR 100,000,000 - 180,000,000; Full time

Job summary

Ruangguru for Business is hiring a Branch Operations Lead to coordinate and oversee branches across the region, ensuring smooth operations and strong academic processes. The role drives local activities, events, and promotions to boost student engagement and enrollment, while managing the end-to-end customer experience to foster loyalty and optimize revenue.

Candidates should bring leadership experience, people management skills, and a background in sales, marketing, or business operations,

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an academic course/educational/start-up environment is advantageous)
• Strong people management skills and experience leading a team
• Bachelor’s degree in any major

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying sales opportunities to optimize revenue
• Oversee the customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Skills

Leadership

People management

Sales & Marketing

Customer experience

Event planning

Education

Bachelor’s degree

Job description

Ruangguru for Business is hiring a Branch Operations Lead to coordinate and oversee branches across the region, ensuring smooth operations and strong academic processes. The role drives local activities, events, and promotions to boost student engagement and enrollment, while managing the end-to-end customer experience to foster loyalty and optimize revenue.

Candidates should bring leadership experience, people management skills, and a background in sales, marketing, or business operations,