Regional E-Store Operations Lead

ZALORA Group; Jakarta Pusat; On-site; IDR 167,400,000 - 234,360,000; Full time

Job summary

ZALORA Group is seeking an independent E-store Operation Executive to lead daily operations for a portfolio of regional brands on Lazada, Shopee, TikTok, and other marketplaces. You will drive annual, seasonal, and monthly plans aligned with business goals, coordinate with Tech, Warehouse, and Customer Service, and ensure timely store launches and performance tracking.

The role requires 3–5 years in e-commerce or related fields, strong data skills (Tableau/Looker Studio/Excel), and fluency in

Qualifications

• Bachelor's degree is a minimum requirement.
• 3–5 years in Business Project Management, E-commerce, or SaaS/PaaS, B2B2C logistics.
• Strong knowledge of marketplace tools (Lazada, Shopee, TikTok, Tokopedia, Decathlon).
• Excellent analytical and problem-solving skills; data-driven decision making.

Responsibilities

• Own SKU/Product creation for new/existing stores across ventures and marketplaces.
• Collaborate with Tech, Warehouse, and Customer Service to resolve order issues.

Skills

Project management

E-commerce operations

Data analysis

Stakeholder management

Cross-functional collaboration

English proficiency

Indonesian language

Education

Bachelor's degree

Tools

Tableau

Looker Studio

Excel

Marketplace tools

Job description

ZALORA Group is seeking an independent E-store Operation Executive to lead daily operations for a portfolio of regional brands on Lazada, Shopee, TikTok, and other marketplaces. You will drive annual, seasonal, and monthly plans aligned with business goals, coordinate with Tech, Warehouse, and Customer Service, and ensure timely store launches and performance tracking.

The role requires 3–5 years in e-commerce or related fields, strong data skills (Tableau/Looker Studio/Excel), and fluency in