Regional Barbershop Operations Manager

Pixel Barbershop; Jawa Barat; On-site; IDR 223,200,000 - 390,600,000; Full time

Job summary

Pixel Barbershop is seeking an Area Manager to oversee multiple branches in West Java. You will drive service excellence, monitor performance, and coach leaders and capsters to meet targets. The role requires travel to branches and collaboration with HR to ensure staffing needs are met.

You will lead by example, optimize operations, and report on area performance while maintaining high hospitality standards across all locations.

Qualifications

• Minimum D3/S1 education in Hospitality or Management.
• 2–4 years experience as Supervisor or Area Manager in F&B, retail, or barbershop.
• Ability to travel to multiple branches.
• Strong leadership and communication skills.
• Experience with setting and tracking KPIs.

Responsibilities

• Ensure service excellence standards are consistently implemented across all branches
• Monitor branch performance including revenue, targets, and capster productivity
• Conduct coaching and periodic evaluations of leaders and capsters
• Maintain customer experience quality according to hospitality standards
• Resolve operational challenges and improve work efficiency
• Coordinate with HR and management teams regarding human resource needs
• Prepare routine area performance reports

Skills

Leadership

Assertiveness

Communication

Team management

Multi-branch operations

KPIs

Travel readiness

Education

D3/S1 in Hospitality or Management

Job description

Pixel Barbershop is seeking an Area Manager to oversee multiple branches in West Java. You will drive service excellence, monitor performance, and coach leaders and capsters to meet targets. The role requires travel to branches and collaboration with HR to ensure staffing needs are met.

You will lead by example, optimize operations, and report on area performance while maintaining high hospitality standards across all locations.