Recruitment Delivery Operations Specialist

MatchaTalent; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

MatchaTalent is seeking a Recruitment Delivery Operations Officer to support the Delivery Leader in coordinating daily recruitment activities, maintaining candidate databases, and ensuring timely, accurate services for clients.

The role emphasizes managing databases, screening documentation, and operational reporting while collaborating with recruiters and internal teams to optimize workflows in a fast-paced environment.

Qualifications

• Diploma or Bachelor's degree in Human Resources, Psychology, Business Administration, Management, Information Systems, or related fields.
• Previous experience in HR Administration, Recruitment Operations, Talent Acquisition Support, Database Management, Data Administration, or other relevant operational roles is preferred.
• Experience managing employee records, candidate databases, HRIS, Applicant Tracking Systems (ATS), CRM platforms, or other database management systems is a strong advantage.
• Proficiency in Microsoft Excel or Google Sheets, including data organization, filtering, reporting, and database maintenance.
• Strong administrative, organizational, and data management skills, with excellent attention to detail and accuracy.
• Good written and verbal communication skills in Bahasa Indonesia and English.
• Ability to manage multiple priorities, monitor deadlines, and work efficiently in a fast-paced environment.
• Proactive, resourceful, detail-oriented, and capable of working independently while collaborating with internal teams.
• Comfortable learning and utilizing digital tools, recruitment technologies, and workflow automation systems.

Responsibilities

• Recruitment Delivery Support: Assist the Delivery Leader in coordinating daily recruitment activities, monitoring hiring priorities, and ensuring recruitment processes align with client requirements and timelines.
• Candidate Database Management: Maintain, organize, update, and optimize candidate databases, ensuring accurate records, proper categorization, and efficient candidate retrieval.
• Recruitment Administration: Support CV formatting, candidate profile preparation, screening documentation, and other administrative activities throughout the recruitment process.
• Recruitment Pipeline Monitoring: Track candidate submissions, interview schedules, recruitment progress, pending actions, and follow-up activities to ensure timely execution.
• Internal Team Coordination: Coordinate with recruiters and internal stakeholders to ensure recruitment updates, candidate information, and operational requirements are communicated accurately.
• Reporting & Data Management: Prepare recruitment progress reports, maintain operational trackers, monitor recruitment performance data, and ensure data accuracy within the Applicant Tracking System (ATS).
• Process Improvement: Identify operational bottlenecks and support improvements in recruitment workflows, database utilization, automation, and administrative procedures.

Skills

Recruitment operations

Data management

Excel/Sheets

English proficiency

Education

Diploma/Bachelor’s in HR or related

Tools

ATS

CRM systems

HRIS

Job description

About the Company

MatchaTalent is a recruitment and talent solutions company dedicated to connecting exceptional talent with the right career opportunities. We partner with companies across various industries to deliver efficient, reliable, and high-quality recruitment services.

At MatchaTalent, we believe successful recruitment goes beyond filling positions. We focus on understanding our clients' hiring needs, identifying suitable talent, and continuously improving our recruitment processes to deliver better results.

We are looking for a Recruitment Delivery Operations Officer to support our Delivery Leader in managing recruitment operations, maintaining candidate databases, improving workflow efficiency, and ensuring timely and accurate recruitment services for our clients.

Job Responsibilities

1. Recruitment Delivery Support: Assist the Delivery Leader in coordinating daily recruitment activities, monitoring hiring priorities, and ensuring recruitment processes align with client requirements and timelines.
2. Candidate Database Management: Maintain, organize, update, and optimize candidate databases, ensuring accurate records, proper categorization, and efficient candidate retrieval.
3. Recruitment Administration: Support CV formatting, candidate profile preparation, screening documentation, and other administrative activities throughout the recruitment process.
4. Recruitment Pipeline Monitoring: Track candidate submissions, interview schedules, recruitment progress, pending actions, and follow-up activities to ensure timely execution.
5. Internal Team Coordination: Coordinate with recruiters and internal stakeholders to ensure recruitment updates, candidate information, and operational requirements are communicated accurately.
6. Reporting & Data Management: Prepare recruitment progress reports, maintain operational trackers, monitor recruitment performance data, and ensure data accuracy within the Applicant Tracking System (ATS).
7. Process Improvement: Identify operational bottlenecks and support improvements in recruitment workflows, database utilization, automation, and administrative procedures.

Job Requirements

1. Diploma or Bachelor's degree in Human Resources, Psychology, Business Administration, Management, Information Systems, or related fields.
2. Previous experience in HR Administration, Recruitment Operations, Talent Acquisition Support, Database Management, Data Administration, or other relevant operational roles is preferred.
3. Experience managing employee records, candidate databases, HRIS, Applicant Tracking Systems (ATS), CRM platforms, or other database management systems is a strong advantage.
4. Proficiency in Microsoft Excel or Google Sheets, including data organization, filtering, reporting, and database maintenance.
5. Strong administrative, organizational, and data management skills, with excellent attention to detail and accuracy.
6. Good written and verbal communication skills in Bahasa Indonesia and English.
7. Ability to manage multiple priorities, monitor deadlines, and work efficiently in a fast-paced environment.
8. Proactive, resourceful, detail-oriented, and capable of working independently while collaborating with internal teams.
9. Comfortable learning and utilizing digital tools, recruitment technologies, and workflow automation systems.