receptionist

sadiou's lab; Provinsi Bali; On-site; IDR 55,800,000 - 83,700,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career development opportunities

Professional and international working

Supportive team culture

Job summary

SADIOU'S LAB, a premium international nail and beauty salon in Bali, seeks a receptionist to welcome clients and manage daily operations. You will handle bookings, inquiries, and payments while promoting services and building lasting client relationships.

Ideal candidates have experience in hospitality or beauty settings, are fluent in English, and possess strong communication and organizational skills. A professional appearance and team-oriented mindset are essential.

Qualifications

• Experience in reception or front desk in beauty, salon, spa, hotel, or hospitality environments.
• Good spoken and written English is required.
• Strong communication and interpersonal skills.
• Friendly, professional appearance and behavior.
• Organizational skills and attention to detail.

Responsibilities

• Greet clients and deliver excellent customer service at reception.
• Manage appointments, bookings, cancellations, and daily schedules.
• Respond to WhatsApp messages, phone calls, and online inquiries professionally.
• Handle payments, cashier tasks, and daily sales reports.
• Explain services, promotions, and available treatments to clients.
• Coordinate with nail artists and therapists for smooth daily operations.
• Maintain a clean and welcoming reception area.
• Encourage repeat visits and build client relationships.

Skills

Excellent communication

Interpersonal skills

Organizational skills

English proficiency

Customer service

Tools

WhatsApp Business

Booking system

Computer literacy

Cashier software

Job description

As the first point of contact for our clients, you will play an important role in creating a welcoming, luxurious, and memorable salon experience at SADIOU'S LAB, a premium international nail and beauty salon in Bali.

Key responsibilities

Welcome clients warmly and provide excellent customer service.

Manage appointments, bookings, cancellations, and daily schedules.

Respond professionally to WhatsApp messages, phone calls, and online inquiries.

Handle payments, cashier transactions, and daily sales reports.

Explain salon services, promotions, and available treatments.

Coordinate with nail artists and therapists to ensure smooth daily operations.

Maintain a clean, organized, and welcoming reception area.

Build strong relationships with clients and encourage repeat visits.

About you

Previous experience as a receptionist, preferably in a beauty salon, spa, hotel, or hospitality industry.

Good spoken and written English is required.

Excellent communication and interpersonal skills.

Friendly, confident, well-groomed, and professional appearance.

Strong organizational skills and attention to detail.

Comfortable using computers, booking systems, and WhatsApp Business.

Honest, responsible, punctual, and able to work independently.

Ability to multitask and remain calm during busy periods.

Positive attitude and willingness to learn.

Competitive monthly salary.

Performance-based incentives.

Professional and international working environment.

Career development and growth opportunities.

Supportive and respectful team culture.

About us

SADIOU'S LAB is a premium international nail and beauty salon in Bali. We are a beauty brand that values professionalism, exceptional service, and attention to detail.