Receptionist

PT. GLOBAL INDEP CONSULTANTS INDONESIA; Provinsi Bali; On-site; IDR 39,060,000 - 58,032,000; Full time

Job summary

PT. GLOBAL INDEP CONSULTANTS INDONESIA seeks a Receptionist to be the first point of contact for guests at villas and wellness facilities, ensuring a warm welcome and smooth front desk operations.

Responsibilities include greeting guests, handling check-in/out, managing reservations, inquiries via phone/email/WhatsApp, and coordinating with housekeeping and security for seamless service.

Qualifications

• Experience in hospitality or customer service
• Professional, friendly, and well-organized
• Basic computer skills
• Willing to work shifts (2 shifts), weekends, and holidays

Responsibilities

• Greet guests and check-in/check-out
• Manage reservations, inquiries (phone, email, WhatsApp), and guest records
• Provide information on villa and wellness facilities
• Coordinate with housekeeping and security teams, and with the villa coordinator for smooth operations
• Monitor bookings and usage of wellness facilities
• Handle basic administrative tasks
• Ensure reception area is clean and presentable

Skills

Hospitality experience

Customer service

Basic computer skills

Flexible shifts

Job description

The Receptionist is the first point of contact for guests, responsible for delivering a warm welcome and ensuring smooth front desk operations. The role supports guest services across villa stays and wellness facilities, including the gym, sauna, and ice bath.

Key Responsibilities

• Greet guests and handle check-in/check-out
• Manage reservations, inquiries (phone, email, WhatsApp), and guest records
• Provide information on villa and wellness facilities
• Ensure good cooperation with housekeeping and security teams, and coordinate with the villa coordinator for smooth operations
• Monitor bookings and usage of wellness facilities
• Handle basic administrative tasks
• Ensure reception area is clean and presentable

Requirements

• Experience in hospitality or customer service
• Professional, friendly, and well-organized
• Basic computer skills
• Willing to work shifts (2 shifts), weekends, and holidays
• What\'s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years\' experience do you have as a receptionist?
• How would you rate your English language skills?
• Which of the following languages are you fluent in?
• Do you have experience in an administration role?
• Do you have customer service experience?