Receptionist

PT Human Protalent Indonesia; Jakarta Utara; On-site; IDR 72,000,000 - 96,000,000; Full time

Job summary

PT Human Protalent Indonesia is seeking a professional Receptionist to welcome guests, handle front desk operations, and coordinate registrations in our Jakarta office.

The ideal candidate holds a Diploma or Bachelor's degree in Hospitality, Administration, Public Relations, or related field, with at least 2 years of front desk experience. Fluent English is required; Mandarin is an advantage. Excellent communication, customer service, and basic MS Office skills are essential.

Qualifications

• Diploma or Bachelor’s degree in Hospitality, Administration, Public Relations, or related field.
• Minimum 2 years of experience as Receptionist, Front Office, or Guest Relation Officer.
• Fluent in English; Mandarin will be an advantage.
• Excellent communication and customer service skills.
• Well-groomed, polite, and service-oriented personality.
• Able to operate Microsoft Office and basic administrative systems.

Responsibilities

• Greet guests and assist visitors professionally.
• Manage front desk operations including check-in/check-out.
• Answer calls, emails, and inquiries courteously.
• Coordinate meeting room reservations and guest arrangements.
• Maintain front desk cleanliness and assist with administrative tasks.
• Coordinate with other departments to ensure guest satisfaction.

Skills

Fluent English

Customer service

Professionalism

Education

Diploma/Bachelor in Hospitality/Admin/PR

Tools

Microsoft Office

Job description

Job Description
Welcome and assist guests, visitors, and company clients professionally.
Handle front desk operations including guest check-in/check-out and visitor registration.
Answer phone calls, emails, and inquiries in a polite and efficient manner.
Coordinate meeting room reservations and guest arrangements.
Maintain front office cleanliness and professional.
Assist in administrative and reporting tasks related to front desk operations.
Coordinate with other departments to ensure smooth guest services.
Handle guest complaints and provide proper assistance when needed.
Support hotel or company events when required.

Requirements
Diploma or Bachelor’s degree in Hospitality, Administration, Public Relations, or related field.
Minimum 2 years of experience as Receptionist, Front Office, or Guest Relation Officer.
Fluent in English; Mandarin will be an advantage.
Excellent communication and customer service skills.
Well-groomed, polite, and service-oriented personality.
Able to operate Microsoft Office and basic administrative systems.

Your application will include the following questions:

• Berapa tahun pengalaman kerjamu sebagai resepsionis?
• Bagaimana kamu menilai kemampuan bahasa Inggrismu?
• Bahasa apa saja di bawah ini yang fasih kamu gunakan?
• Apakah kamu berpengalaman dalam pekerjaan administrasi?
• Apakah kamu berpengalaman di bidang pelayanan pelanggan?
• Produk Microsoft Office apa saja di bawah ini yang bisa kamu gunakan?
• Bagaimana Kamu menilai kemampuan bahasa Mandarinmu?

PT Human Protalent Indonesia is a business unit that focuses on providing professional talent recruitment services based in Jakarta, Indonesia. We are looking for the best talent to be placed in several business units of Tsingshan Group. We open as many opportunities as possible for you to join and build your career with us.