Quality Management Supervisor (Mandarin Speaker)

J&T Cargo Indonesia (PT Global Yimi Cargo); Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

J&T Cargo Indonesia (PT Global Yimi Cargo) is seeking a Quality Assurance professional to oversee automotive logistics quality across RDC, PDI, and vehicle maintenance processes. You will conduct inspections, analyze data, and drive continuous improvement while ensuring SOP and customer requirement compliance.

The role emphasizes reporting, KPI target support, and cross-department coordination. Fluency in Mandarin, Indonesian, and English is required to communicate with diverse stakeholders and

Qualifications

• Bachelor's degree in Engineering, Logistics, Supply Chain Management, Automotive, or related field.
• Minimum 3 years of experience in automotive logistics, quality management, vehicle distribution, or related operations.
• Strong understanding of RDC, PDI, vehicle transportation, maintenance processes, and quality control standards.
• Experience in quality analysis, problem-solving, and continuous improvement methodologies.
• Good analytical, communication, and coordination skills.
• Able to work under pressure and manage multiple operational priorities.
• Fluent in Mandarin, Indonesian, and English (both written and spoken).
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Willing to travel to operational sites when required.

Responsibilities

• Monitor and control quality performance across logistics operations, including RDC, PDI, vehicle maintenance, and transportation processes.
• Conduct quality inspections and ensure operational activities comply with company standards, SOPs, and customer requirements.
• Provide real-time feedback on site operational issues and coordinate corrective and preventive actions with relevant departments.
• Analyze quality data, identify root causes of quality issues, and implement continuous improvement initiatives.
• Support the achievement of key operational KPIs, including quality, delivery, cost, and customer satisfaction targets.
• Assist in monitoring operational costs and revenue achievement while maintaining quality standards.
• Coordinate with internal departments and external service providers to resolve quality-related issues promptly.
• Prepare quality reports, conduct regular audits, and present improvement recommendations to management.
• Support quality training and promote quality awareness across operational teams.

Skills

Quality management

Analytical skills

Problem solving

Communication

Coordination

Mandarin

Indonesian

English

Excel

PowerPoint

Education

Bachelor's degree in Engineering, Logistics, Supply Chain Management, Automotive, or related field

Tools

Excel

PowerPoint

Job description

Job Responsibilities

• Monitor and control quality performance across logistics operations, including RDC, PDI, vehicle maintenance, and transportation processes.
• Conduct quality inspections and ensure operational activities comply with company standards, SOPs, and customer requirements.
• Provide real-time feedback on site operational issues and coordinate corrective and preventive actions with relevant departments.
• Analyze quality data, identify root causes of quality issues, and implement continuous improvement initiatives.
• Support the achievement of key operational KPIs, including quality, delivery, cost, and customer satisfaction targets.
• Assist in monitoring operational costs and revenue achievement while maintaining quality standards.
• Coordinate with internal departments and external service providers to resolve quality-related issues promptly.
• Prepare quality reports, conduct regular audits, and present improvement recommendations to management.
• Support quality training and promote quality awareness across operational teams.

Job Requirements

• Bachelor's degree in Engineering, Logistics, Supply Chain Management, Automotive, or related field.
• Minimum 3 years of experience in automotive logistics, quality management, vehicle distribution, or related operations.
• Strong understanding of RDC, PDI, vehicle transportation, maintenance processes, and quality control standards.
• Experience in quality analysis, problem-solving, and continuous improvement methodologies.
• Good analytical, communication, and coordination skills.
• Able to work under pressure and manage multiple operational priorities.
• Fluent in Mandarin, Indonesian, and English (both written and spoken).
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Willing to travel to operational sites when required.