Quality Management Supervisor (Mandarin Speaker)

J&T Cargo (PT Global Jet Cargo); Jakarta Pusat; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

J&T Cargo (PT Global Jet Cargo) seeks a Quality Management Supervisor (Mandarin Speaker) in Jakarta to oversee quality across RDC, PDI, vehicle maintenance, and transportation processes. You will monitor quality performance, conduct inspections, and coordinate corrective actions with cross-functional teams.

The ideal candidate holds a Bachelor's degree in a relevant field, 3+ years in automotive logistics/quality, and fluent Mandarin, Indonesian, and English.

Qualifications

• Bachelor's degree in Engineering, Logistics, Supply Chain Management, Automotive, or related field.
• Minimum 3 years of experience in automotive logistics, quality management, vehicle distribution, or related operations.
• Fluent in Mandarin, Indonesian, and English (written and spoken).
• Proficient in Microsoft Office, especially Excel and PowerPoint.

Responsibilities

• Monitor and control quality performance across logistics operations including RDC, PDI, vehicle maintenance, and transportation processes.
• Conduct quality inspections and ensure activities comply with standards, SOPs, and customer requirements.
• Provide real-time feedback on site issues and coordinate corrective and preventive actions with relevant departments.
• Analyze quality data, identify root causes, and implement continuous improvement initiatives.
• Support achievement of KPIs such as quality, delivery, cost, and customer satisfaction targets.
• Assist in monitoring operational costs and revenue while maintaining quality standards.
• Coordinate with internal departments and external service providers to resolve quality-related issues.
• Prepare quality reports, conduct audits, and present improvement recommendations to management.
• Support quality training and promote quality awareness across teams.

Skills

Mandarin

Indonesian

English

Analytical skills

Coordination

Communication

Education

Bachelor's degree in Engineering, Logistics, Supply Chain Management, Automotive, or related field

Tools

Excel

PowerPoint

Job description

Quality Management Supervisor (Mandarin Speaker)

Job Openings Quality Management Supervisor (Mandarin Speaker)

About the job Quality Management Supervisor (Mandarin Speaker)

Job Responsibilities

• Monitor and control quality performance across logistics operations, including RDC, PDI, vehicle maintenance, and transportation processes.
• Conduct quality inspections and ensure operational activities comply with company standards, SOPs, and customer requirements.
• Provide real-time feedback on site operational issues and coordinate corrective and preventive actions with relevant departments.
• Analyze quality data, identify root causes of quality issues, and implement continuous improvement initiatives.
• Support the achievement of key operational KPIs, including quality, delivery, cost, and customer satisfaction targets.
• Assist in monitoring operational costs and revenue achievement while maintaining quality standards.
• Coordinate with internal departments and external service providers to resolve quality-related issues promptly.
• Prepare quality reports, conduct regular audits, and present improvement recommendations to management.
• Support quality training and promote quality awareness across operational teams.

Job Requirements

• Bachelor's degree in Engineering, Logistics, Supply Chain Management, Automotive, or related field.
• Minimum 3 years of experience in automotive logistics, quality management, vehicle distribution, or related operations.
• Strong understanding of RDC, PDI, vehicle transportation, maintenance processes, and quality control standards.
• Experience in quality analysis, problem-solving, and continuous improvement methodologies.
• Good analytical, communication, and coordination skills.
• Able to work under pressure and manage multiple operational priorities.
• Fluent in Mandarin, Indonesian, and English (both written and spoken).
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Willing to travel to operational sites when required.