Quality Leader: Perbaikan Proses & Mutu

Pt Nuojin International Indonesia; Demak; On-site; IDR 900,000,000 - 1,400,000,000; Full time

Job summary

Marriott International is seeking a Quality Leader for process improvement at a Semarang/Demak property. The role leads all aspects of hotel operations, focusing on guest and employee satisfaction, financial performance, and brand initiatives.

Strong Bahasa Indonesia communication is required. The candidate should have extensive experience in hotel management, with a track record in pre-opening or conversion projects, and a 2- or 4-year degree in Business Administration, Hotel and Restaurant

Qualifications

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in management operations, sales and marketing, finance and accounting, or related professional area.
• OR
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.

Responsibilities

• Stays current with industry trends and develops business plans to maximize profitability and market share.
• Executes strategies to maximize guest satisfaction, profitability, and brand positioning.
• Leads Talent Management, organizational capability, and brand champion activities.

Skills

Leadership

Quality management

Process improvement

Education

Bachelor's degree in Business/Hotel Management

Job description

Marriott International is seeking a Quality Leader for process improvement at a Semarang/Demak property. The role leads all aspects of hotel operations, focusing on guest and employee satisfaction, financial performance, and brand initiatives.

Strong Bahasa Indonesia communication is required. The candidate should have extensive experience in hotel management, with a track record in pre-opening or conversion projects, and a 2- or 4-year degree in Business Administration, Hotel and Restaurant